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AutoNation Ford Burleson
Burleson, TX
906 Reviews
AutoNation Ford Burleson is the best place for new Ford vehicles, used cars for sale, and Ford service in the Burleson area. Our showroom features one of the largest inventories of new Ford vehicles in the area, as well having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used Ford, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom today in Burleson.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 906 reviews
December 17, 2021
Kimberly and Richard were great. They were very helpful and excellent in keeping me up to date. If you need a vehicle these are the guys to go to. My best recomendation. and excellent in keeping me up to date. If you need a vehicle these are the guys to go to. My best recomendation. More
by Bronco5321
Employees Worked With
Sydney Thorp
December 16, 2021
Not sure why, but Autonation Ford went from $10 to $24.99 for a tire rotation. When I asked why, I was told “that’s just our price”. I told the guy I only paid $10 per visit in the past but he acted like h for a tire rotation. When I asked why, I was told “that’s just our price”. I told the guy I only paid $10 per visit in the past but he acted like he didn’t believe me. I have 6 previous receipts that show I was paying $10 per visit for a tire rotation. I would gladly share these receipts with this service department, but one would think they should already know what I was paying before just by looking in their system. Considering I paid $56 for the oil change, which is already more than I would pay at a quick lube place, you would think they would be reasonable on the tire rotation and not increase the rate 150%. More
by Billvickemail
Employees Worked With
Bobby
December 15, 2021
Great customer service! Fernando had to step out for personal matters a Matt handled my ticket with no issues! Will definitely be coming back! personal matters a Matt handled my ticket with no issues! Will definitely be coming back! More
by Shaun.wilson63
Employees Worked With
Fernando
December 09, 2021
Service manager James went above and beyond with service provided. Thank you James and I would recommend this dealership to anyone! Thank you provided. Thank you James and I would recommend this dealership to anyone! Thank you More
by vzrile78
Employees Worked With
James, Kipp, Sydney Thorp
December 08, 2021
NO STAR REVIEW,Absolute garbage. The finance officer NO STAR REVIEW, Absolute garbage. The finance officer Taylor did his job well, but the salesperson was the worst I've ever dealt with. She had no int NO STAR REVIEW, Absolute garbage. The finance officer Taylor did his job well, but the salesperson was the worst I've ever dealt with. She had no interest after the sale to update status of vehicle for pickup, Several e-mails and phone calls were ignored, and every indirect phone call to the main line including one to the manager was ignored or abruptly sent to her voicemail. And I am still waiting for the paperwork packet to be sent, or at least advised how it will be sent. There is after all important papers in the folder I need. This was the third vehicle I have purchased from the Autonation franchise and assuredly will be the last. I am however completely satisfied with the vehicle purchased and all the terms and rates and coverages. Too bad.... MrBC More
by MrBC
Employees Worked With
Kimberly Sinku, Taylor
