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AutoNation Ford Burleson
Burleson, TX
911 Reviews
AutoNation Ford Burleson is the best place for new Ford vehicles, used cars for sale, and Ford service in the Burleson area. Our showroom features one of the largest inventories of new Ford vehicles in the area, as well having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used Ford, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom today in Burleson.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 911 reviews
December 23, 2021
$180 for an oil change, three hour wait, then charge m $45 dollars for a new set of locking lugs where you lost the original to begin with. Then they charge me $55 to put them on. $55 labor to put on fou $45 dollars for a new set of locking lugs where you lost the original to begin with. Then they charge me $55 to put them on. $55 labor to put on four lug nuts? Are you freaking kidding me. I’ll never go back there again and I doubt I’ll ever buy another Ford product. My wife feels the same way, and she has a Ford Escape. More
by Lt714ret
Employees Worked With
The service manager was great, no problem with him. , Sydney Thorp
December 22, 2021
The Dealership provided service for the recall on my car, however, instead of doing the invoice under my name they invoiced it under my sister's name whom I live with. I had referred my sister to this Dealer however, instead of doing the invoice under my name they invoiced it under my sister's name whom I live with. I had referred my sister to this Dealership, however, we each bought our own cars through them. I have asked them to correct the error so that the repair reflects on my records and not my sister's records. To my knowledge this has not been done, because I have not been forwarded a receipt indicating the correction. Christian Asbury was very courteous and helpful. More
by aprilef62274
Employees Worked With
Christian Asbury, Sydney Thorp
December 20, 2021
They went above and beyond for me, they took care of the problem the best they could and told me they needed to take it back to where I got it so can have it fixed properly and did what they could with out problem the best they could and told me they needed to take it back to where I got it so can have it fixed properly and did what they could with out charging me because it apparently was in an accident before I bought it. More
by Bbarstadbev
Employees Worked With
Bobby, Sydney Thorp
December 17, 2021
Kimberly and Richard were great. They were very helpful and excellent in keeping me up to date. If you need a vehicle these are the guys to go to. My best recomendation. and excellent in keeping me up to date. If you need a vehicle these are the guys to go to. My best recomendation. More
by Bronco5321
Employees Worked With
Sydney Thorp
December 16, 2021
Not sure why, but Autonation Ford went from $10 to $24.99 for a tire rotation. When I asked why, I was told “that’s just our price”. I told the guy I only paid $10 per visit in the past but he acted like h for a tire rotation. When I asked why, I was told “that’s just our price”. I told the guy I only paid $10 per visit in the past but he acted like he didn’t believe me. I have 6 previous receipts that show I was paying $10 per visit for a tire rotation. I would gladly share these receipts with this service department, but one would think they should already know what I was paying before just by looking in their system. Considering I paid $56 for the oil change, which is already more than I would pay at a quick lube place, you would think they would be reasonable on the tire rotation and not increase the rate 150%. More
by Billvickemail
Employees Worked With
Bobby
December 15, 2021
Great customer service! Fernando had to step out for personal matters a Matt handled my ticket with no issues! Will definitely be coming back! personal matters a Matt handled my ticket with no issues! Will definitely be coming back! More
by Shaun.wilson63
Employees Worked With
Fernando
