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AutoNation Ford Burleson
Burleson, TX
911 Reviews
AutoNation Ford Burleson is the best place for new Ford vehicles, used cars for sale, and Ford service in the Burleson area. Our showroom features one of the largest inventories of new Ford vehicles in the area, as well having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used Ford, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom today in Burleson.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 911 reviews
January 03, 2022
Both my salesman and finance manager were very accommodating and pleasant to me and and my daughter. I would highly recommend both of them. accommodating and pleasant to me and and my daughter. I would highly recommend both of them. More
by bhatcher101
Employees Worked With
Melvin jones and Michael Klemperer
January 03, 2022
Dealership is good just wish the service department was better and a lot faster. Takes all day to get a oil change and they still did not do the recall’s better and a lot faster. Takes all day to get a oil change and they still did not do the recall’s More
by Mudman355
Employees Worked With
Sydney Thorp
January 01, 2022
Nice and friendly, knowledgeable staff, great finance personnel but clearly understaffed. Need to continue to streamline the buying/financing paperwork process. personnel but clearly understaffed. Need to continue to streamline the buying/financing paperwork process. More
by pitfuddmfchoptest
Employees Worked With
Miguel, Gary, Sydney Thorp
December 29, 2021
If it can be at all helped… I will not ever do business with this establishment, ever again. Their communication skills are non existent, and they had my vehicle for over a month, without solving the probl with this establishment, ever again. Their communication skills are non existent, and they had my vehicle for over a month, without solving the problem. More
by Irritated
Employees Worked With
Svc mgr james, svc advisor Christian, and someone named Linda, Sydney Thorp
December 26, 2021
Great and quick costumer service. I was in and out . Thank you guys for your help in getting my the truck I came after. Thank you guys., Thank you guys for your help in getting my the truck I came after. Thank you guys., More
by Acosta-raul
Employees Worked With
Clinton Maldonado and jeff, Sydney Thorp
December 25, 2021
I brought in my Ford Explorer to have the recall work done. I scheduled an 8:30 am appointment which I was a few minutes early. However, they promptly took my vehicle in. I was under the impression that done. I scheduled an 8:30 am appointment which I was a few minutes early. However, they promptly took my vehicle in. I was under the impression that it would take a couple of hours so I was shocked when I returned that afternoon around 4pm to discover my vehicle had not been serviced. I did receive a call back around 6:30 pm that evening that my vehicle was ready. I returned the following day in which I was greeted by a sincerely apologetic Service Advisor, Christian. He explained that the service team was working on IPO's?? More
by jack.buckley
Employees Worked With
Christian
December 23, 2021
I took my F150 in to get a prepaid oil change and have the paint touched up per the appearance package I had purchased a year ago. I was informed service did not handle the appearance package and they wou the paint touched up per the appearance package I had purchased a year ago. I was informed service did not handle the appearance package and they would give me a brochure to explain how to utilize this paid benefit. Due to the lack of help at the end of the day, the assistant service manager told me he would email my paperwork for todays service and failed to give me the brochure. Also, when checking in he told me I needed the recall service on my cameras. I told him I had brought the vehicle in for that at a previous scheduled appointment. He told me it wasn't done due to the parts were never ordered. He ordered them during this visit and would still need to get the vehicle back in at a later date to do the repair. I was never told at the time months ago that it had not been done. More
by Old Faithful
Employees Worked With
Christian
