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AutoNation Ford Burleson

Burleson, TX

4.3
906 Reviews
AutoNation Ford Burleson is the best place for new Ford vehicles, used cars for sale, and Ford service in the Burleson area. Our showroom features one of the largest inventories of new Ford vehicles in the area, as well having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used Ford, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom today in Burleson.
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850 North Burleson Boulevard

Burleson, TX

76028

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Showing 906 reviews

January 09, 2022

Worst dealership ever. They do not answer the phone. Oil changes take forever. They broke my oil pan skid plate d=so they just tie wrap it. They already sold me the truck and pre paid oil changes, so they c More

by brent
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sydney Thorp
Jan 17, 2022 -

AutoNation Ford Burleson responded

Hi Brent, we are deeply disappointed by your experience at AutoNation Ford Burleson. Thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

January 08, 2022

Matt Masters definitely knows, understands, and provides excellent customer service! He truly went above and beyond when my truck needed to be serviced. You could double what you are paying him and you woul More

by Glen Mac
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Masters
Jan 17, 2022 -

AutoNation Ford Burleson responded

Hi Glen, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Burleson. Thank you so much for being one of our valued guests and we look forward to your next visit!

January 06, 2022

Best new vehicle buying experience I have ever had. I had been in touch with my sales person Michael Barrough thru out the week prior to buying. He had everything ready to go by the time I got there. I fille More

by hasletred
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Jan 17, 2022 -

AutoNation Ford Burleson responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Burleson. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 06, 2022

Friendly and attentive staff. Very nice people to do business with, not a faceless mega dealership. More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hunter, Carey
Jan 17, 2022 -

AutoNation Ford Burleson responded

Hi David, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

January 06, 2022

Kip Moore was a pleasure to work with He got me in and Kip Moore was a pleasure to work with He got me in and out in a timely manner Very happy with the service department at Burleson location More

by michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kip Moore
Jan 17, 2022 -

AutoNation Ford Burleson responded

Hi Michael, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Burleson. Thank you, and have a fantastic day!

January 04, 2022

It took from 7:30am to 6:00 for an oil change. With no communication. More

by rjsdoc66
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sydney Thorp
Jan 17, 2022 -

AutoNation Ford Burleson responded

Hi. Thank you for reaching out to us. Your opinion plays an integral part in our customer service. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (817) 522-3224. We hope to hear from you.

January 03, 2022

Both my salesman and finance manager were very accommodating and pleasant to me and and my daughter. I would highly recommend both of them. More

by bhatcher101
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Melvin jones and Michael Klemperer
Jan 17, 2022 -

AutoNation Ford Burleson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks so much for the warm recommendation of the team here at AutoNation Ford Burleson. Drive safe, and we'll see you on the road.

January 03, 2022

Dealership is good just wish the service department was better and a lot faster. Takes all day to get a oil change and they still did not do the recall’s More

by Mudman355
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Jan 17, 2022 -

AutoNation Ford Burleson responded

Hi, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 01, 2022

Nice and friendly, knowledgeable staff, great finance personnel but clearly understaffed. Need to continue to streamline the buying/financing paperwork process. More

by pitfuddmfchoptest
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel, Gary, Sydney Thorp
Jan 17, 2022 -

AutoNation Ford Burleson responded

Hi, thank you for taking the time to leave us feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 30, 2021

went in for oil change very good service from rep in atimely manner fernando took good care of me More

by dot2gene
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
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