AutoNation Ford Burleson
Burleson, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Great group. Always helpful. Greet you with a smile. Nobody undercutting the other; they work as a unit to give you the best service. David Z, Melvin J, Skylar, M Always helpful. Greet you with a smile. Nobody undercutting the other; they work as a unit to give you the best service. David Z, Melvin J, Skylar, Matt M, and Bobby are just a few who have given me super customer service!! 😀 Also, they believe in solving problems not making trouble. More
My service advisor was very good. But apparently some of the technicians have quit or were let go. My service (oil and filter change and tire rotation) required minimum expertise. But But apparently some of the technicians have quit or were let go. My service (oil and filter change and tire rotation) required minimum expertise. But I would be concerned about having service items performed that would require a higher level of expertise. More
Limited communication and car was not repaired when returned. Brakes are loudly screaming which is one of the reasons it came in for service. Now we have to bring it back :( returned. Brakes are loudly screaming which is one of the reasons it came in for service. Now we have to bring it back :( More
Service advisor was was great but apparently the dealership has let most of the technicians go. I consider this a high volume dealer and find this as a bad move on the customers. dealership has let most of the technicians go. I consider this a high volume dealer and find this as a bad move on the customers. More
Scott lunch greeted us and was forthcoming. No need to worry about haggling over minor issues. Got straight to the point mad e a fair offer on our previous vehicle and got our new one ready in No need to worry about haggling over minor issues. Got straight to the point mad e a fair offer on our previous vehicle and got our new one ready in the time frame promised. More
My salesman Melvin, and Dallas in Finance, were upfront and honest (rare I know) about the entire process and were very knowledgeable and communicated in a way that I actually understood what was happening and honest (rare I know) about the entire process and were very knowledgeable and communicated in a way that I actually understood what was happening from start to finish! They worked miracles to get me out of the situation I was in and got me in an SUV that I never thought would ever be possible for me! I would recommend them to anyone looking, I even sent my mom their way last weekend and they got her in a perfect little SUV that she absolutely loves too! More