AutoNation Ford Burleson

Always great service! They were short handed and still got me worked in so that I could have a fresh oil change for my last minute trip! They were short handed and still got me worked in so that I could have a fresh oil change for my last minute trip! More

Will never take my vehicle to this dealership again. If it wasn't for the help from Linda Belota, I am not sure I would have ever found anything out about my truck. Tried calling the dealership to try If it wasn't for the help from Linda Belota, I am not sure I would have ever found anything out about my truck. Tried calling the dealership to try to get any update, but could never get anyone on the phone. Multiple calls were made Left messages for my service attendant Christian, service manager James, but never received any call back. Had to show up 24 hours later to get a face to face with Christian for an update. He never answered phone calls, emails or returned the voicemails left for him. Since it was an emergency situation I had no choice but to drop it here at Autonation Burleson. Understandable that there is labor shortages, but how hard is it to call someone back when they call or better yet, when you say you will call. You cannot tell someone I will call you at 9 and the "customer" has to call at 10 to hopefully get an answer. We are mobile 24/7 now, simple phone would went a long way. Linda saved the day and if it wasn't for her who knows what would have transpired. More

Kipp Moore was outstanding. Went above and beyond to make sure that this recall rework went as smoothly as possible. Thank you Kipp Went above and beyond to make sure that this recall rework went as smoothly as possible. Thank you Kipp More

Melvin Jones is phenomenal, very easy applying and his professionalism made process so easy!!!!!! Will shop here again for any of my vehicle needs. professionalism made process so easy!!!!!! Will shop here again for any of my vehicle needs. More

I just purchased my third Ford Escape from this dealership. The sales and service experiences were both top notch!! dealership. The sales and service experiences were both top notch!! More

I purchased a pre owned vehicle and it had a couple of things that needed to be done. The service department took care of them as promised. things that needed to be done. The service department took care of them as promised. More

Excellent service department. Vehicle was done when they said it would be done. Would highly recommend this dealership for service department. Vehicle was done when they said it would be done. Would highly recommend this dealership for service department. More

They had a big job to do by fixing the bed plate on my 2010 f250. Pull cab and pull motor and set it up on shop table to fix. Almost one week and leak free and when they put it all back together, the engi 2010 f250. Pull cab and pull motor and set it up on shop table to fix. Almost one week and leak free and when they put it all back together, the engine compartment was one point like a new one I was really impressed with it. Awesome job!! More

Good job on service and customer service, Ford is the best in Texas. Love AutoNation of Burleson!!! best in Texas. Love AutoNation of Burleson!!! More

The young man that signed me in was recently just out of the military and got there and I failed to remember his name. He's very helpful. I told him my last experiences that weren't very good and I was in a the military and got there and I failed to remember his name. He's very helpful. I told him my last experiences that weren't very good and I was in and out with an oil change and tire rotation within an hour and a half More