AutoNation Ford Burleson

I've been doing business at this dealership for the last 16 years and I've never had a bad experience, they always been polite and courtesy, they've always gotten my trucks out when they said they would be 16 years and I've never had a bad experience, they always been polite and courtesy, they've always gotten my trucks out when they said they would be ready. More

I was very pleased with the assistance I received in the service department. The gentleman that waited on me, was very kind and helpful. I just wish that when I called to schedule my appointment, the la service department. The gentleman that waited on me, was very kind and helpful. I just wish that when I called to schedule my appointment, the lady would have told me that the part I needed for the recall had to be ordered. Now I need to take it back again to have this done. More

Service Department was Very Short Handed. They Did a Great Job, Considering. I Will go Back. They Did a Great Job, Considering. I Will go Back. More

We own several Ford pick ups and like the product. We will continue to purchase Ford vehicles. We will continue to purchase Ford vehicles. More

We purchased a vehicle in March and the experience was wonderful. Purchased another vehicle end of April early May and we have only had the truck 5 days before it broke down and was undriveable. Truck has wonderful. Purchased another vehicle end of April early May and we have only had the truck 5 days before it broke down and was undriveable. Truck has been in the shop ever since and we haven’t received updates and don’t know when we will get the truck back. Contacted the GM and haven’t heard back from him either. We won’t purchase another vehicle with Autonation. More

Everyone I’ve met has been courteous, professional, and more helpful than I ever expected. From looking for a new truck to having to replace a totaled car to getting a service done, they’ve been there for more helpful than I ever expected. From looking for a new truck to having to replace a totaled car to getting a service done, they’ve been there for us through it all. More

The staff was great and took care of us! As soon as we walked in we were smooth sailing. As soon as we walked in we were smooth sailing. More

Craig was professional and informative, I didn't go to the dealership to actually buy, I went to gather information. Not only did he answer all my questions, I bought a car from him. the dealership to actually buy, I went to gather information. Not only did he answer all my questions, I bought a car from him. More

To change my oil tire rotation it took almost 5 hours and I was there over 30 minutes early for my appointment I was there over 30 minutes early for my appointment More

to the point: double confirmed service appt. for 8:30am. car sitting in lot at 10:15am. i was told :there only two techs. doing services. (is this somehow my problem) i was told that it would ta for 8:30am. car sitting in lot at 10:15am. i was told :there only two techs. doing services. (is this somehow my problem) i was told that it would take two more hours before they got the car into the service bay. service writer was pleasant and apologetic and said he even moved me past his clients in the que. simply put if you run a business and commit to an appt. do not give excuses for your inability to honor the commitments YOU made. went to Hooks Lincoln, it is a new facility and very nice, free snacks and water, multiple waiting areas, go there! More