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AutoNation Ford Burleson

Burleson, TX

4.3
906 Reviews
AutoNation Ford Burleson is the best place for new Ford vehicles, used cars for sale, and Ford service in the Burleson area. Our showroom features one of the largest inventories of new Ford vehicles in the area, as well having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used Ford, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom today in Burleson.
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850 North Burleson Boulevard

Burleson, TX

76028

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Showing 906 reviews

June 17, 2022

They do not respond and don't honor their word. I'm beyond disappointed with this whole experience More

by Wocky2155
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Craig parr
Jun 20, 2022 -

AutoNation Ford Burleson responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Burleson. If you'd like, please contact our General Manager at (817) 522-3224. We'd appreciate the chance to make your experience a positive one.

June 16, 2022

Very friendly. Professional clean facility. Gave me honest feedback on my vehicle without trying to sell me anything. More

by William Kelso
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can't remember
Jun 17, 2022 -

AutoNation Ford Burleson responded

Hello William, it means so much to us that you chose our dealership! Drive safe, and we'll see you on the road.

June 15, 2022

I had an appointment for oil change & tire rotation. When I got there I was told it would take at least 2 hours. If I have an appointment I shouldn't have to wait 2 hours. More

by Blhickson5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kipp
Jun 17, 2022 -

AutoNation Ford Burleson responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!

June 15, 2022

Worked on two of my vehicles, neither were actually repaired after one month at the service department. One vehicle $15,000 bill for contaminated diesel repair, 4 weeks after repair, the same Warnin More

by Alice Ramsey, MD
Friendliness
Recommend Dealer
No
Employees Worked With
James Holloman, Matt Masters
Jun 17, 2022 -

AutoNation Ford Burleson responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up. Take care!

June 15, 2022

Was a easy and great experience! Mr.Barrow did an amazing job. Best experience I’ve ever had at any dealership!! More

by Zachleehance
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Barrow
Jun 17, 2022 -

AutoNation Ford Burleson responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 15, 2022

From the first inquiry, this dealer was upfront in their current inventory and pricing. They were kind, considerate and very professional. Kudo’s to the staff, we will be returning when we need another vehi More

by mroberts40002
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skyler
Jun 15, 2022 -

mroberts40002 responded

Thank you Skyler for your help… we will be back To see both you and Jimmie. The Finance papers were accurate and with issues at former dealers, we appreciated this attention to details. Thanks again!

June 15, 2022

Great experience…. .Scott Lynch was amazing…. Love my new Explorer. Would definitely recommend to family and friends More

by Cromague23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Lynch
Jun 17, 2022 -

AutoNation Ford Burleson responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

June 15, 2022

Great customer service in the service department. I also appreciate that the dealership offers coffee and tea. More

by donnamccreight
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry don’t remember
Jun 17, 2022 -

AutoNation Ford Burleson responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 13, 2022

Matt Masters in service is so awesome. Any time I need anything whether it’s maintenance or a major service. He gets me taken care of. I’ve never had such a great experience every single t More

by freddy.pld96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Masters
Jun 13, 2022 -

AutoNation Ford Burleson responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 13, 2022

I found the Dealership to be up-front and honest. Good folks to work with More

by ta.hansen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Parr
Jun 14, 2022 -

AutoNation Ford Burleson responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

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