AutoNation Ford Burleson
Burleson, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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This is the best place to buy and have your vehicle serviced. They knew we were leaving for a trip and stayed late to get our vehicle done so we could make our plans. Can't say enough good stuff about serviced. They knew we were leaving for a trip and stayed late to get our vehicle done so we could make our plans. Can't say enough good stuff about them. More
Great customer service in Sales to view and then order a Bronco Sport [Outer Banks trim]. Accurate information provided on wait time, cost, financing, and rebate/cash back offers. No salesman games. Exce Bronco Sport [Outer Banks trim]. Accurate information provided on wait time, cost, financing, and rebate/cash back offers. No salesman games. Excellent communication during the wait time. Awesome service the day of the sale as I was not feeling well so we did every curbside. Good value given was for my trade-in vehicle. More
The Service is always great, however the wait time is another story. I made an appointment for 8:00 am, got there at 7:45 and left at 10:45. 3 hours for an oil change and to fix a recall. They asked m another story. I made an appointment for 8:00 am, got there at 7:45 and left at 10:45. 3 hours for an oil change and to fix a recall. They asked me if I was going to wait so they knew. That wasted a lot of my time just waiting. Linda and my advisor did check on me several times but there has to be a faster way around this. More
Took my truck in for a horn not working. Dealing with Christian in service and Linda in customer service was great and very helpful. Service manager was a big help in getting my truck fixed Dealing with Christian in service and Linda in customer service was great and very helpful. Service manager was a big help in getting my truck fixed and not having to leave it overnight! More
Took my truck in on a Monday to fix the sunroof. Picked it up on Saturday and back to the service department on Monday after a trip to the car wash and found a leak. Seems to me, they should have Picked it up on Saturday and back to the service department on Monday after a trip to the car wash and found a leak. Seems to me, they should have leak-checked it the first time and found the problem. More
Service department was great with Doug but when I brought my truck in it was for warranty work Matt took care of the tires and service but didn't order the part for the warranty catalytic converter butthabks my truck in it was for warranty work Matt took care of the tires and service but didn't order the part for the warranty catalytic converter butthabks to Doug it was ordered that is my.only complaint other then that great More
No reason to setup appointment. Nothing is set or notified when you do this. Several visits and years, nothing has changed. I call to setup service or warranty fixes and it’s like t Nothing is set or notified when you do this. Several visits and years, nothing has changed. I call to setup service or warranty fixes and it’s like that do not communicate within their own business. This trip as well as the last one four months ago I had a recall and when I arrived, hours later was told that had not gotten to do the repair. More