
AutoNation Ford Burleson
Burleson, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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This is the 3rd time I come to this dealership with an appointment that I made on line, they check in there system and said that I don’t have an appointment or can’t find my appointment in there system. I appointment that I made on line, they check in there system and said that I don’t have an appointment or can’t find my appointment in there system. I showed then my appointment and they don’t seem to care whether I have one or not .I hate the fact that I go to the trouble of making an appointment to make my service easy and they don’t seem to care but that’s that and I do have proof that I have an email appointment on my phone ,not sure why this keeps happening.This last time I when in to get my 60,000 mile service done I ended up only getting oil change. Really bad for business and really bad customer service in my opinion. More
Very good maintenance repair service by the mechanics in the service department. Communication with the service reps needs work regarding timely responses and returning calls/inquiries. I would definite the service department. Communication with the service reps needs work regarding timely responses and returning calls/inquiries. I would definitely recommend Autonation Ford in Burleson More
They went above and beyond to make sure that my vehicle was ready to take a road trip thank you to all the service people for doing a fantastic job was ready to take a road trip thank you to all the service people for doing a fantastic job More
Great. Haven't had to deal with buying a vehicle from a dealership in years and compared to the other times this was a great experience. Haven't had to deal with buying a vehicle from a dealership in years and compared to the other times this was a great experience. More
The service personnel are all excellent. I gave a 4 instead of 5 because of the phone system they use. It’s very difficult to speak to a service advisor directly. You have to speak to an ans I gave a 4 instead of 5 because of the phone system they use. It’s very difficult to speak to a service advisor directly. You have to speak to an answering service which makes the process aggravating. The work was done correctly and quickly. More