AutoNation Ford Burleson

Burleson Ford was extremely helpful whe my new Bronco had issues on a road trip over Thanksgiving. My service advisor, Destiny, was the best- she went above and beyond to get my truck in and make sure the i issues on a road trip over Thanksgiving. My service advisor, Destiny, was the best- she went above and beyond to get my truck in and make sure the issues were dealt with! More

Pleased with the results of your efforts to get the job done in a timely manner. Thank you. done in a timely manner. Thank you. More

Trevor my salesman was SUPER. I have been using this dealership for years for my service. Service team is awesome. However, finance department when I bought my suv lowballs you on I have been using this dealership for years for my service. Service team is awesome. However, finance department when I bought my suv lowballs you on everything. You need to haggle hard with them. They do not follow up in a timely manner. I had to hound them for answers. 10 calls, emails and finally a trip back up there and I got an answer. They seemed remorsefull but a little better customer care would be worth it. I sure miss Mrs. Laura?? (think that was her name...she retired). I still would recommend them, but when you say you will follow up with a customer....Do what you say you are going to do! Matt in the service department rocks, you too Trevor! More

More concerned with getting my 2022 bronco out the door rather than fixing the issue. rather than fixing the issue. More

Truck I bought was in shop for about 30-35 days after I received it. After getting it back, leaking oil, have put in approximately 2 gallons and yes I have oil changed regularly. Exhaust is leaking oil fro received it. After getting it back, leaking oil, have put in approximately 2 gallons and yes I have oil changed regularly. Exhaust is leaking oil from where Ford of Burleson repaired it. None of the outlets work for usb plugs. Turbo indicator maxes out while driving. I have also had issues with heater. Put 3 gallons of antifreeze in it in the last 3 weeks. No leaks evident. If I could trade it in I would. Without a doubt. Replaced front brakes yesterday. Rear ones need replaced too. Throwing oil out exhaust onto my trailer and back of truck. Glad I bought the warranty because you all will get it back soon More

Professional and really want to take care of you. Salesman was amazing. Definitely be back to do business again. Salesman was amazing. Definitely be back to do business again. More

My family had a Fantastic experience working with Kimberly !! Absolutely would recommend her to everyone!! Kimberly !! Absolutely would recommend her to everyone!! More

The service advisor, Doug Owens, was very friendly and professional when he checked me in for the oil change and tire rotation. He walked me to my vehicle when it was ready to go. professional when he checked me in for the oil change and tire rotation. He walked me to my vehicle when it was ready to go. More

The no haggle car buying process was great. i was able to complete my purchase in less than an hour. I was excited about my purchase but disappointed that the dealership wouldn’t throw in a bow i was able to complete my purchase in less than an hour. I was excited about my purchase but disappointed that the dealership wouldn’t throw in a bow after spending a large amount of money with them. They can definitely work on going above and beyond in the service area. I’m not sure if Ford of Burleson will get future business from me. Just think, this minor thing speaks volumes to me. My next purchase for my business will probably be within a few months. More

I have purchased 2 vehicles from Auto Nation Burleson and have had excellent service for 9 years. Douglas is the best Service Associate they have had! I will continue to use them for my service needs! have had excellent service for 9 years. Douglas is the best Service Associate they have had! I will continue to use them for my service needs! More