
AutoNation Ford Burleson
Burleson, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Initially met with Greg Parr, sales rep. Greg was courteous and responsive to questions. Went out of his way to provide excellent customer service. Had previously arranged financing throug Greg was courteous and responsive to questions. Went out of his way to provide excellent customer service. Had previously arranged financing through my Credit Union. Worked with Erick Bustillos in the purchase of an extended warranty. After researching several, Auto Nations (VPP) was the best at a reasonable price. To sum it up, the whole sales team at Burleson Auto Nation being courteous and responsive served the auto group well by providing great customer service. More
Our salesman was Stephen Matthews who was great to work with. Stephen made sure all went smooth and we are very happy with our purchase. All were great to work with at AutoNation Ford Burleson without the with. Stephen made sure all went smooth and we are very happy with our purchase. All were great to work with at AutoNation Ford Burleson without the high pressure sales approach that others use. Thank you! More
Do not go to AutoNation Burleson. They wouldn't let me buy a car without a protection plan, and then told me I could cancel it after I sign the papers. It took over a month to hear b They wouldn't let me buy a car without a protection plan, and then told me I could cancel it after I sign the papers. It took over a month to hear back from the finance person, just to continue to be ghosted. After contacting customer service, I finally got the cancellation paperwork as well as other needed information. I got confirmation that it was accepted and processed on 2/12/25 and that it would take 6-8 weeks. After trying to reach someone today 3/27/25 to check on the refund, one number (text) told me that it was processed as of 2/21 and that the refund would be sent to me. They also gave me a phone number, so I contacted that number at product cancellation. When I finally reached someone there, they told me it was just sent to processing today! This person told me that a Hunter Carey from AutoNation Burleson had just sent in the cancellation two days ago. The lady from this call could not tell me why I was given a 2/21 processed date, and then when I asked her clarify this difference in information told me the email and text I had must be wrong and then hung up on me. I'm beyond frustrated that AutoNation is dragging their feet on something I didn't even want to begin with. All I want is to have a date to expect my money back, especially since its already been 6 weeks! More