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AutoNation Ford Burleson

Burleson, TX

Overview
Reviews
Vehicles
4.3
912 Reviews
AutoNation Ford Burleson is the best place for new Ford vehicles, used cars for sale, and Ford service in the Burleson area. Our showroom features one of the largest inventories of new Ford vehicles in the area, as well having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used Ford, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom today in Burleson.
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850 North Burleson Boulevard

Burleson, TX

76028

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Showing 912 reviews

June 20, 2023

Great and professional service! ! Big difference from a couple years ago. Assisted me with another issue as well with no problem. More

by paul567910
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matt and Kipp
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Jun 23, 2023 -

AutoNation Ford Burleson responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

June 19, 2023

Great follow up everytime! ! Hard to find this kind of service these days!! Thanks AutoNation Ford Burleson!! More

by hessderek80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
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Jun 22, 2023 -

AutoNation Ford Burleson responded

Hi, your comments keep us motivated and working hard for all our guests! If you need more help, our team is available to talk -- safe travels!

June 19, 2023

Thank you ford dealership for taking care of my oil changes always do a awesome job highly recommend this dealership More

by Juan Martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
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Jun 22, 2023 -

AutoNation Ford Burleson responded

Juan, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Burleson and we hope to be of service again in the future.

June 18, 2023

Every time we come here for service they mess something up. Last time I just needed an oil change and when I got home my Explorer was leaking oil. They are incompetent! Definitely not giving them another c More

by Steph.fox4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
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Jun 21, 2023 -

AutoNation Ford Burleson responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (817) 522-3224 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

June 17, 2023

Fernando is always great and efficient and goes beyond what I expect. I service all my vehicles at autonation More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando cano
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Jun 20, 2023 -

AutoNation Ford Burleson responded

Hi Robert, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 13, 2023

The service was very good! I haven't had any problems with there service department! More

by Steven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas
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Jun 16, 2023 -

AutoNation Ford Burleson responded

Hi Steven, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

June 13, 2023

Service managers I’ve dealt with are very professional. The 2 oil changes I’ve gotten have both been sloppy. Oil/grease all over, after driving home and going inside I came out to discover oil on my drivew More

by lclavette
Recommend Dealer
Yes
Employees Worked With
Can’t remember
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Jun 16, 2023 -

AutoNation Ford Burleson responded

Hi, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (817) 522-3224. We'd appreciate the chance to make your experience a positive one.

June 12, 2023

Douglas was our tech person and he was prompt and friendly. Our wait time was short. Douglas helped us program my phone to the truck and was willing to help in anything else we needed. More

by COLEM344
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas
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Jun 19, 2023 -

AutoNation Ford Burleson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 10, 2023

I took it in for an oil change and ask them to check my brakes because they were squeaking. I waited a couple of hours which I do understand, however when they were finished they said the brakes squeakin More

by jmepw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know!
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Jun 13, 2023 -

AutoNation Ford Burleson responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (817) 522-3224. We hope to hear from you.

Feb 15, 2024 -

jmepw responded

I called the number soon after I got a response! It was the main line for Autonation. I talked to someone and they supposedly gave the the cell phone number of the manager. I called and left a message. months later, I still have not received a call. Therefore I still have a tire sensor that is broke, and still no call! Extremely disappointed......

June 09, 2023

Michael Barrow is the best salesman I have dealt with there, very satisfied with him. He has gone above and beyond to help me with whatever issues I have had. More

by lissa0353
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Barrow & Tyler Lankford
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Jun 14, 2023 -

AutoNation Ford Burleson responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Burleson! Don't hesitate to call us if you ever need anything. Be safe on the road!

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