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AutoNation Ford Burleson

Burleson, TX

Overview
Reviews
Vehicles
4.3
918 Reviews
AutoNation Ford Burleson is the best place for new Ford vehicles, used cars for sale, and Ford service in the Burleson area. Our showroom features one of the largest inventories of new Ford vehicles in the area, as well having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used Ford, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom today in Burleson.
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850 North Burleson Boulevard

Burleson, TX

76028

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Showing 918 reviews

September 28, 2023

Sometimes good, sometimes really bad. Last visit was really bad. 3 1/2 hrs for oil change and tire rotation due to inexperienced technician. Damaged an anti-theft plate that I installed t More

by jc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No names
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Oct 01, 2023 -

AutoNation Ford Burleson responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Ford Burleson take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (817) 522-3224 -- we hope to hear from you soon.

September 28, 2023

I love ANFB! I’ve bought several cars from them over the years. I’ve never had any issues. The service department is easy to work with. They will talk to you abou More

by LaHonda Jo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name in service dept 😞
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Oct 01, 2023 -

AutoNation Ford Burleson responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of AutoNation Ford Burleson and we hope to be of service again in the future.

September 27, 2023

Awesome knowledgeable service always treated with respect Would recommend this dealer ship and service department to all the people I know More

by David Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt in service department
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Sep 27, 2023 -

David Lee responded

Davide24lee@yahoo.com

September 22, 2023

The last time I had an appointment my car was there for 3 business days and was never looked at. I gave up and went and picked it up. I can’t rate the service because I didn’t receive any service at all More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kipp Moore
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Sep 25, 2023 -

AutoNation Ford Burleson responded

Hello Susan, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (817) 522-3224 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

September 16, 2023

The wait time is ridiculous. I have used Auto nation north fw for many years and never waited more than an hour for my vehicle to be serviced. I waited 3.5 hours this past visi More

by mdomyanic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember
Report | Print
Sep 19, 2023 -

AutoNation Ford Burleson responded

Hi, thank you very much for sharing these comments. If you are willing, please call our General Manager at (817) 522-3224 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

September 15, 2023

Great service, Kip keep us updated on the progress, Highly recommend . Done in a timely manner thanks More

by donnasims01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kip
Report | Print
Sep 18, 2023 -

AutoNation Ford Burleson responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 14, 2023

Great service fast and friendly, service advisor was informative provided additional information. Will continue to work with dealership. More

by Motorcop166
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
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Sep 18, 2023 -

AutoNation Ford Burleson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 14, 2023

Love my Bronco! Sales was great, Parts Department was another story! Bought a 2nd Bronco from another dealer. More

by Naysayerslayer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronald Guthrie, Tyler Lankford
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Sep 18, 2023 -

AutoNation Ford Burleson responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

September 14, 2023

Had amazing salesperson named Kimberly who loves to do what she does and helped us alot 10/10 would recommend going here for your next vehicle purchase More

by Alejandroramirezg2001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kimberly
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Sep 18, 2023 -

AutoNation Ford Burleson responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 14, 2023

Great service, very friendly and professional staff. I will buy my next new car there again. More

by Rsan820
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clint Maldonado, Tyler Lankford
Report | Print
Sep 18, 2023 -

AutoNation Ford Burleson responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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