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AutoNation Ford Bradenton - Service Center

Bradenton, FL

4.4
644 Reviews

644 Reviews of AutoNation Ford Bradenton - Service Center

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July 22, 2021

With an appointment,took 2020 Escape in for a multi point inspection, oil change, tire rotation. Was told it might take 2+ hours due to short staffing. It was completed in a little over one hour. to my surpr More

by srqsb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I did not work with other people
Jul 24, 2021 -

AutoNation Ford Bradenton responded

We are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 30, 2020

I recently took my F250 in to check for an oil leak and a few other items. I just wanted some checks done and an estimate for repairs. That was last Wednesday the 23rd. I was told to bring it back in Monday More

by ldwil54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steven Davis and Kendall Browning
Dec 31, 2020 -

AutoNation Ford Bradenton responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Ford Bradenton take our reviews very seriously. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (941) 275-1267 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

Dec 31, 2020 -

ldwil54 responded

I will call tomorrow.

November 21, 2020

The service dept is run like most in the nation, "problem is going to take several visits before we can figure this out and narrow the solution down" . Fairly new truck with less than 4000 miles, starter wo More

by fjrmike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Moses
Nov 25, 2020 -

AutoNation Ford Bradenton responded

Thanks for the feedback. We strive to provide excellent service to our customers at AutoNation Ford Bradenton. If you'd like, please contact our General Manager at (941) 275-1267. We'd appreciate the chance to make your experience a positive one.

Dec 15, 2020 -

fjrmike responded

So - I got in touch with the service manager at Auto Nation Ford Bradenton and we discussed the situation. He was genuinely concerned about how the repair of my truck was handled by his service people and I'm thinking that some new procedures may have resulted. He was quite positive that the failure to repair the problem with my truck was not intentional and was the fault of a good/bad starter relay. The result was that AutoNation Ford of Bradenton refunded all my moneys, (which was totally unexpected) and has led me to the conclusion that I would recommend them as a good business to deal with.

April 04, 2019

10:30 am appt and at 2:30pm still not inside I purchased my 2010 Lincoln MKX several years ago and was very pleased with the sales staff. Being a snow bird from Canada I spend approx 5 months her More

by RGB
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jay Wilson
August 31, 2017

lie they xxx off drop my truck for service motor missing , i have fidelity carefree car protection . after two week of xxxxxxxxx, Ford said motor not cover by f More

by Tommyfer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
jason the under wighter , dave service manager. mike the part manager and the G-manager
May 27, 2017

A wasted day We had an appointment at 1pm for an oil change and we did not leave until 4pm... Very unimpressed. Also, they tried to over charge when we knew what p More

by Kcasella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alan
May 10, 2017

Wanted to run a diagnostic because brakes make a noise. I went in to get my brakes done and I was in there most of the day waiting for them to finish. Turns out (even though I had made an appointment, they More

by unhappyfordowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
unknown
January 06, 2017

RV Ford Chassis Excellent Service Jason and the tech team diagnosed the problem quickly. The RV is a large vehicle and we live in it full time. They explained what needed to be done, t More

by RV Enthusiast
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
December 15, 2016

Prompt service Friendly atmosphere and excellent service. Tom Somers is always helpful. Waiting area is always neat and clean. Everyone is knowledgeable and friendly More

by Angie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Somers
October 24, 2016

Definitely recommendGreat dealership Greeter and service advisor. Friendly and professional . Clean place and fast excellent service. Alberto went above and beyond and was a proud vetera More

by Mysticalgeni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alberto Hidalgo
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