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AutoNation Ford Bradenton - Service Center

Bradenton, FL

4.4
640 Reviews

640 Reviews of AutoNation Ford Bradenton - Service Center

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July 28, 2021

Staff was friendly, overall service waiting time was less than expected. routine oil change was more costly than expected. CEL fee was outrageous for no correction for notice of previously recalled item an More

by CaptJo86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Moses Loray
Aug 17, 2021 -

AutoNation Ford Bradenton responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

July 27, 2021

I use the dealership for all my maintenance and are very happy with the work… my wait is never very long it’s pretty much on time… More

by fresca0804
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Momo
July 27, 2021

Experience with Moses doing my oil change was very good, I was a little dissatisfied with having an additive to the oil, which I felt I didn’t need, and was too expensive. Alfred Clapp More

by Kcjag39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Moses
Aug 13, 2021 -

AutoNation Ford Bradenton responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

July 26, 2021

Always great service, very friendly staff and personable, even under staffed. Keep up great work! I will see you all again soon! Thank you Andrew for taking care of my F150 Lariat, I very much appreciate you More

by JennC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
July 25, 2021

Very neat and clean service center. I was a bit disappointed that they could not find the problem that I brought the car to be checked for. More

by judyg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Bruenning
Jul 26, 2021 -

AutoNation Ford Bradenton responded

Thank you for taking the time to share your feedback with us. We do hope we can be of assistance in the future. Take care!

July 23, 2021

Great service. Good communications Pleasant people. Great service. Good communications Pleasant people. Clean waiting area All questions answer Prices are reasonable Always bring my Ford there More

by pad623fla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassie
Jul 26, 2021 -

AutoNation Ford Bradenton responded

Hello, your wonderful feedback and rating mean a lot to us. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 22, 2021

With an appointment,took 2020 Escape in for a multi point inspection, oil change, tire rotation. Was told it might take 2+ hours due to short staffing. It was completed in a little over one hour. to my surpr More

by srqsb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I did not work with other people
Jul 24, 2021 -

AutoNation Ford Bradenton responded

We are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 30, 2020

I recently took my F250 in to check for an oil leak and a few other items. I just wanted some checks done and an estimate for repairs. That was last Wednesday the 23rd. I was told to bring it back in Monday More

by ldwil54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steven Davis and Kendall Browning
Dec 31, 2020 -

AutoNation Ford Bradenton responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Ford Bradenton take our reviews very seriously. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (941) 275-1267 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

Dec 31, 2020 -

ldwil54 responded

I will call tomorrow.

November 21, 2020

The service dept is run like most in the nation, "problem is going to take several visits before we can figure this out and narrow the solution down" . Fairly new truck with less than 4000 miles, starter wo More

by fjrmike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Moses
Nov 25, 2020 -

AutoNation Ford Bradenton responded

Thanks for the feedback. We strive to provide excellent service to our customers at AutoNation Ford Bradenton. If you'd like, please contact our General Manager at (941) 275-1267. We'd appreciate the chance to make your experience a positive one.

Dec 15, 2020 -

fjrmike responded

So - I got in touch with the service manager at Auto Nation Ford Bradenton and we discussed the situation. He was genuinely concerned about how the repair of my truck was handled by his service people and I'm thinking that some new procedures may have resulted. He was quite positive that the failure to repair the problem with my truck was not intentional and was the fault of a good/bad starter relay. The result was that AutoNation Ford of Bradenton refunded all my moneys, (which was totally unexpected) and has led me to the conclusion that I would recommend them as a good business to deal with.

April 04, 2019

10:30 am appt and at 2:30pm still not inside I purchased my 2010 Lincoln MKX several years ago and was very pleased with the sales staff. Being a snow bird from Canada I spend approx 5 months her More

by RGB
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jay Wilson
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