AutoNation Ford Bradenton - Service Center
Bradenton, FL
640 Reviews of AutoNation Ford Bradenton - Service Center
Staff was friendly, overall service waiting time was less than expected. routine oil change was more costly than expected. CEL fee was outrageous for no correction for notice of previously recalled item an than expected. routine oil change was more costly than expected. CEL fee was outrageous for no correction for notice of previously recalled item and no reset. Parts Dept order was prompt and reasonable. More
Experience with Moses doing my oil change was very good, I was a little dissatisfied with having an additive to the oil, which I felt I didn’t need, and was too expensive. Alfred Clapp I was a little dissatisfied with having an additive to the oil, which I felt I didn’t need, and was too expensive. Alfred Clapp More
Always great service, very friendly staff and personable, even under staffed. Keep up great work! I will see you all again soon! Thank you Andrew for taking care of my F150 Lariat, I very much appreciate you even under staffed. Keep up great work! I will see you all again soon! Thank you Andrew for taking care of my F150 Lariat, I very much appreciate you! More
Very neat and clean service center. I was a bit disappointed that they could not find the problem that I brought the car to be checked for. disappointed that they could not find the problem that I brought the car to be checked for. More
Great service. Good communications Pleasant people. Great service. Good communications Pleasant people. Clean waiting area All questions answer Prices are reasonable Always bring my Ford there Great service. Good communications Pleasant people. Clean waiting area All questions answer Prices are reasonable Always bring my Ford there Done in timely manner Excellent More
With an appointment,took 2020 Escape in for a multi point inspection, oil change, tire rotation. Was told it might take 2+ hours due to short staffing. It was completed in a little over one hour. to my surpr inspection, oil change, tire rotation. Was told it might take 2+ hours due to short staffing. It was completed in a little over one hour. to my surprise! One gentleman in particular, Moses, has been and continues to be extremely helpful, polite and knowledgeable. I had a good service experience at this dealership today ! More
I recently took my F250 in to check for an oil leak and a few other items. I just wanted some checks done and an estimate for repairs. That was last Wednesday the 23rd. I was told to bring it back in Monday few other items. I just wanted some checks done and an estimate for repairs. That was last Wednesday the 23rd. I was told to bring it back in Monday the 28th which I did . Later that day was told to come back Tuesday that they had not gotten to resulting in having to rent car additional day. To shorten this when I got the estimate they charged me $458.12 to do diagnosis. I've written to the service manager no response. I don't mind paying a fare charge but this was way out of line. This was a rip off for doing nothing but checking for estimated repairs. Do not recommend doing business with them. Doug Williams More
The service dept is run like most in the nation, "problem is going to take several visits before we can figure this out and narrow the solution down" . Fairly new truck with less than 4000 miles, starter wo is going to take several visits before we can figure this out and narrow the solution down" . Fairly new truck with less than 4000 miles, starter won't engage. 3 trips to their service dept and the problem returned within 2 weeks each time. They told me the next fix they were going to try was a $2500 new wiring harness. Went to Advance Auto Parts store and they recommended a new starter relay ($ 23 ) which solved the problem. These folks cost me many wasted hours and $ 560.00 dollars for absolutely no resolution to the problem which I'm thinking they knew how to fix all along. When the counter guy at the auto parts store knows more about fixing a Ford truck than the supposedly "factory trained" ford mechanics, Auto Nation Fords service department deserves a minus rating in my opinion. More
10:30 am appt and at 2:30pm still not inside I purchased my 2010 Lincoln MKX several years ago and was very pleased with the sales staff. Being a snow bird from Canada I spend approx 5 months her I purchased my 2010 Lincoln MKX several years ago and was very pleased with the sales staff. Being a snow bird from Canada I spend approx 5 months here so decided to bring the vehicle back there for a recall on the air bags. I arrived at 9am for a 10:30 Appt and explained I would be biking so hopefully they would get the fix completed ASAP. While there I also asked for an oil change. Came back at 1:30 to see the car outside so my hopes went up. When I went in to speak to the service advisor it took 10 minutes just to find the paper work. He went to talk to the mechanic who said he thought it was for some reprogramming, not the air bag replacement, after several discussions the realized it was a replacement as per the recall. At 2:30 still car outside with me starting to pace. Around 3 pm decided to pull the vehicle, they said it had just been taken into the service bay, not comfortable that I would even get it back same day so asked for the vehicle and will have it done by a dealer back home. Very frustrated More