AutoNation Ford Bradenton - Service Center
Bradenton, FL
640 Reviews of AutoNation Ford Bradenton - Service Center
It took one month to schedule an appointment for an oil change and a safety recall that in total they said would take 2 hours (I was specifically told that the delay wasn't due to lack of parts). I showed change and a safety recall that in total they said would take 2 hours (I was specifically told that the delay wasn't due to lack of parts). I showed up on time at 11:30 and was told I would have to wait for 4 hours since they were running 2 hours behind after being open for only 4.5 hours. I was told the safety recall was free, but the oil change and tire rotation was "$79 plus tax." When I got the bill they had added an additional misc. charge of $9,95 (12.5%) which the agent called a "shop charge." He didn't know exactly what it was for, but he said the dealer considered it a "tax." I looked at the oil change sticker the dealer put on the windshield and noted it said that my next oil change was due in 3,000 miles. On the dealers website it states that normally oil changes are due every 7,500 miles! Perhaps, they hope everyone doesn't read the website. Ford should be embarrassed by this dealer. More
Told maintenance would take 2 hours. Left and came back four hours later. Told it would still take another hour and a half. Very inconvenient. Left and picked up truck next day. four hours later. Told it would still take another hour and a half. Very inconvenient. Left and picked up truck next day. More
Service was outstanding and service representative very courteous and knowledgeable. I will send my friends and recommend to people that I know. courteous and knowledgeable. I will send my friends and recommend to people that I know. More
Best service i have seen friendly staff safe enviroment apoligized for work not comolete on time and even fave a discount on by bill just awesome apoligized for work not comolete on time and even fave a discount on by bill just awesome More