AutoNation Ford Bradenton - Service Center
Bradenton, FL
642 Reviews of AutoNation Ford Bradenton - Service Center
My service experience is always excellent and honest with Andrew for over 10 years. I recently met a mechanic, James, who spent time to honestly and patiently explain my issue. I highly recommend this deal Andrew for over 10 years. I recently met a mechanic, James, who spent time to honestly and patiently explain my issue. I highly recommend this dealership. More
Unlike the 3 previous visits this one was very good. Took it in for a recall and I was greeted promptly, given an approximate time frame to complete the service. I was going to wait and was told it wo Took it in for a recall and I was greeted promptly, given an approximate time frame to complete the service. I was going to wait and was told it would take about an hour. Unfortunately it took about 2 hours but no fault of theirs. There was a fire on the property next to them and they had to temporarily remove their workers for safety reasons. Wish all previous service visits would have been as positive. More
It took one month to schedule an appointment for an oil change and a safety recall that in total they said would take 2 hours (I was specifically told that the delay wasn't due to lack of parts). I showed change and a safety recall that in total they said would take 2 hours (I was specifically told that the delay wasn't due to lack of parts). I showed up on time at 11:30 and was told I would have to wait for 4 hours since they were running 2 hours behind after being open for only 4.5 hours. I was told the safety recall was free, but the oil change and tire rotation was "$79 plus tax." When I got the bill they had added an additional misc. charge of $9,95 (12.5%) which the agent called a "shop charge." He didn't know exactly what it was for, but he said the dealer considered it a "tax." I looked at the oil change sticker the dealer put on the windshield and noted it said that my next oil change was due in 3,000 miles. On the dealers website it states that normally oil changes are due every 7,500 miles! Perhaps, they hope everyone doesn't read the website. Ford should be embarrassed by this dealer. More
Told maintenance would take 2 hours. Left and came back four hours later. Told it would still take another hour and a half. Very inconvenient. Left and picked up truck next day. four hours later. Told it would still take another hour and a half. Very inconvenient. Left and picked up truck next day. More
Service was outstanding and service representative very courteous and knowledgeable. I will send my friends and recommend to people that I know. courteous and knowledgeable. I will send my friends and recommend to people that I know. More