AutoNation Ford Bradenton - Service Center

Bought my Ford Escape a year ago with the service plan and I am so glad I did. Great car, great service. No problems scheduling service, which went smoothly. Very professional staff. and I am so glad I did. Great car, great service. No problems scheduling service, which went smoothly. Very professional staff. More

I dropped off my F-150 Tuesday at 11:00am. It was scheduled for an oil and filter change, tire rotation. They had it 7hrs before they worked on it. i picked it up at 7:15 pm. When I got home, I notic scheduled for an oil and filter change, tire rotation. They had it 7hrs before they worked on it. i picked it up at 7:15 pm. When I got home, I noticed they did not rotate the tires. They told me my battery was about to expire and the multi-point inspection was fine. On my previous visit they told me my front brake pads will need replaced on my next visit. This visit, they tell me the brakes are fine. (I doubt they even did the multi-point inspection at all.) And who knows if they really changed the oil! More

I waited three weeks for my oil change appointment. Showed up half hour early at 8:30. Was told help didn't show up to do the work till 9AM. Then I was told that the oil change would take an hour and a Showed up half hour early at 8:30. Was told help didn't show up to do the work till 9AM. Then I was told that the oil change would take an hour and a half. And actually it took nearly two hours. So much for quick service. I wanted to wait for my truck as I had no ride. I may go to a stand alone oil change place next time that does it in a reasonable time. I have always tried to have the dealer change my oil but they move like slugs here. More

Very happy with the service. They took him on time and checked for all the recalls checked for all the recalls More

The staff was very friendly and informative. He kept us up to date on when our vehicle would be ready. Super friendly and awesome staff. up to date on when our vehicle would be ready. Super friendly and awesome staff. More

Friendly people and keep you informed on service needed. Only complaint is the length of time to get an appointment. Only complaint is the length of time to get an appointment. More

Had an 11 AM appointment for an oil and filter change. was told it would be a 3 hr wait. It took 3 hrs . Why did it take 3 hrs for an oil & filter change. was told it would be a 3 hr wait. It took 3 hrs . Why did it take 3 hrs for an oil & filter change. More

Courteous and efficient. Great experience. I dropped off my vehicle for maintenance service. Called me a couple hours later when ready and got me out in minutes when I picked it up. Everything done as per my vehicle for maintenance service. Called me a couple hours later when ready and got me out in minutes when I picked it up. Everything done as per schedule and reviewed results of inspection. More

Always nice & polite, but after my last visit, I am very disappointed in their lack of concern/response. I am having problems with updating my SYNC 3 in my car, and my service coordinator told me the issue disappointed in their lack of concern/response. I am having problems with updating my SYNC 3 in my car, and my service coordinator told me the issue was fixed, but the problem remains. I have left voice mail messages for him twice, and once today with the service manager, but no one has called me back. I appreciate that everyone is busy these days, but a quick phone call to let me know they have heard me and will address my problem would be appreicated. Past experience with AutoNation Ford in Bradenton would have earned a 5 star rating, but this past visit only rates two stars. Other items serviced on my last visit were taken care of, but I need to have my SYNC issue addressed. More

Everyone was friendly ! Noah was great and very helpful. Got the job done in a timely fashion!🥰 Got the job done in a timely fashion!🥰 More