AutoNation Ford Bradenton - Service Center

Nice people! The service advisor greeted me by name and kept me informed as to how long the work would take. Comfortable waiting area with coffee and bottle The service advisor greeted me by name and kept me informed as to how long the work would take. Comfortable waiting area with coffee and bottled water! More

Andrew was great updating us on status and explaining issues. Cost of repairs was fair. Dealership should make sure that service phone calls are answered even if no one is available to discuss status. Ca issues. Cost of repairs was fair. Dealership should make sure that service phone calls are answered even if no one is available to discuss status. Calling multiple times is frustrating. Carolyn we very helpful in checking status and passing on messages. More

We had a battery problem with our 2019 Explorer and didn’t have an appointment but Moses got us in and on our way ASAP. Great work all-around! didn’t have an appointment but Moses got us in and on our way ASAP. Great work all-around! More

A good dealer. I use them and trust them. Staffing issues & longer than expected service times seem the new normal. While is seems they are concerned with this and it’s seems not easy to solve…my only sugges & longer than expected service times seem the new normal. While is seems they are concerned with this and it’s seems not easy to solve…my only suggestion would be to replace the waiting area aquarium with a really nice snack vending machine. I’d be surprised if it didn’t bring in $1,000 or more per month as well as being appreciated by customers that are there for 2-3 hours. More

Fast, friendly and professional, I waited for the vehicle. It was in for a PCM recall. I waited less then an hour. vehicle. It was in for a PCM recall. I waited less then an hour. More

Had to make the appointment almost 1 month in advance because nothing was available. Made the appointment on the FordPass app, received an email confirmation and email reminder a week before the appointm because nothing was available. Made the appointment on the FordPass app, received an email confirmation and email reminder a week before the appointment. Yet when I show up at the dealership service department they tell me I didn't have an appointment. The service representative did get me in for an oil change however nothing else I had made the appointment for was taken care of this visit. Ended up costing me 1/2 day of work waiting for an oil change that should take 10 minutes. Disappointed I purchased the maintenance package now. More

Bought my Ford Escape a year ago with the service plan and I am so glad I did. Great car, great service. No problems scheduling service, which went smoothly. Very professional staff. and I am so glad I did. Great car, great service. No problems scheduling service, which went smoothly. Very professional staff. More

Made appointment for "The Works" and the Service Manager did an excellent job of being sure my vehicle was taken care of promptly after I arrived. Great place to have my Ford 150 maintained! did an excellent job of being sure my vehicle was taken care of promptly after I arrived. Great place to have my Ford 150 maintained! More

The problem with the battery not holding charge has been resolved. So far, my car is running well. My overall impression is that Service is extremely overwhelmed with the amount of work. Perhaps adding addi resolved. So far, my car is running well. My overall impression is that Service is extremely overwhelmed with the amount of work. Perhaps adding additional capacity would help. More

I waited three weeks for my oil change appointment. Showed up half hour early at 8:30. Was told help didn't show up to do the work till 9AM. Then I was told that the oil change would take an hour and a Showed up half hour early at 8:30. Was told help didn't show up to do the work till 9AM. Then I was told that the oil change would take an hour and a half. And actually it took nearly two hours. So much for quick service. I wanted to wait for my truck as I had no ride. I may go to a stand alone oil change place next time that does it in a reasonable time. I have always tried to have the dealer change my oil but they move like slugs here. More