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AutoNation Ford Bradenton - Service Center

Bradenton, FL

4.4
640 Reviews

640 Reviews of AutoNation Ford Bradenton - Service Center

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March 23, 2022

Service completed in time given. Excellent customer relations. The reception engineer was able to give sound advice. More

by bbatey1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Santangelo
Mar 26, 2022 -

AutoNation Ford Bradenton responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 21, 2022

Any time I bring my vehicles in there for any reason with or without an appointment they do their very best to get the vehicle in and service completed for me in a timely manner They make sure that their cus More

by rudybrunath
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Santangelo, Heather Raney, Pam Brubaker, Michael Bolton, Shawn York, Troy Brown, Marc Kassel, Ron Plaxa, Zack Castillo
Mar 25, 2022 -

AutoNation Ford Bradenton responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 21, 2022

Very customer friendly and did not have to wait all day. Very prompt.And courteous More

by eppard7980
Recommend Dealer
Yes
Employees Worked With
Moses
Mar 25, 2022 -

AutoNation Ford Bradenton responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Mar 25, 2022 -

AutoNation Ford Bradenton responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

March 20, 2022

This dealership is welcoming and makes you feel like you are valued. The staff was very friendly,helpful and professional More

by rdfletcherca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Mar 23, 2022 -

AutoNation Ford Bradenton responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

March 18, 2022

It's hard for me to make this review, as we've had a relationship with AutoNation Ford for many, many years. I do think that the employees are fine people, and they try hard to please, but unfortunately More

by cbernard1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
not sure
Mar 22, 2022 -

AutoNation Ford Bradenton responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (941) 275-1267 to discuss what we can do to help.

March 18, 2022

Great service and time well respected. Hospitality was always a priority. Our serve advisor Tom Sharpe made sure that everything was ok while we waited. More

by Daniel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
None
Mar 22, 2022 -

AutoNation Ford Bradenton responded

Hi Daniel, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 15, 2022

We are new customers to Auto Nation and honestly we have been spoiled by our Va family owned Ford Dealership and we were skeptical that such a large dealership could give us the personalized attention we ar More

by dianeschrier53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Moses and Tom
Mar 19, 2022 -

AutoNation Ford Bradenton responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Bradenton. We appreciate your recommendation of AutoNation Ford Bradenton and we hope to be of service again in the future.

March 14, 2022

My service representative was very helpful and explained what they checked and what needed repair and the cost. I explained I have limited income; only social security. I asked about discounts and he said t More

by Mrs Moore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Bilan
Mar 17, 2022 -

AutoNation Ford Bradenton responded

Hi, thank you for taking the time to let us know how we did. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 14, 2022

We had a 9am appt. for an oil change tire rotation and the 30,000 mile service and did not get our vehicle back until after 5pm. I called several times to check on it a More

by luvbaseball03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
service advisor
Mar 16, 2022 -

AutoNation Ford Bradenton responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (941) 275-1267 to discuss what we can do to help. We hope to hear from you soon. Take care!

Mar 16, 2022 -

luvbaseball03 responded

Good Morning, I'm not sure what he can do, the service department needs a lot of attention, I have problems every time I bring my vehicles. I have tried to call the GM and he is not available, when he is available, please have him call me.

March 12, 2022

Appt for service, arrived on time. Two hrs later truck still not into shop! Area was like Mad Hatter in Wonderland. Everyone running around. No one accomplishing much. More

by Rujusmith
Recommend Dealer
No
Employees Worked With
Moses
Mar 14, 2022 -

AutoNation Ford Bradenton responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (941) 275-1267 to discuss what we can do to help.

Mar 14, 2022 -

Rujusmith responded

We were one time users as we were winter residents in Bradenton. We have already returned to our home state. So no need for further dialogue between us. However management should still be alert to the complaint and do the due diligence. There were several others there ahead of us also sitting and waiting, one still there as we left.

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