AutoNation Ford Bradenton - Service Center

This was my first time bringing my 2013 Lincoln MKX, which I purchased at AutoNation Bradenton, in for service. I rated my visit a 4 stars. I would of rated it a 5 star if the service office would of ke which I purchased at AutoNation Bradenton, in for service. I rated my visit a 4 stars. I would of rated it a 5 star if the service office would of kept better communication with me. I left three (3) different voice messages over the course that my vehicle was at the service department. I had to physically drive from home to visit the service department to keep abreast of what was happening with my car. I am very understanding that the service department is a very busy place and I am not the only customer having their car worked on, however, a simple 2'minute call back would of prevented me from having to drive there to find out what's going on. If it was a one time call I would of understood but 3 times with no call back,gives me the impression that I'm being ignored. My confidence in leaving a voice mail and getting a return call is now suspect. I would of given a five (5) star with a call back if one of my three call attempts was returned. More

Great Team, Have purchased 3 Trucks from them. They do all of my service work on my vehicle. Customer for life. They do all of my service work on my vehicle. Customer for life. More

I had my vehicle worked on recently. After having the vehicle a week the work still was not complete as parts had to be ordered. It took over two weeks to make a repair and trying to get After having the vehicle a week the work still was not complete as parts had to be ordered. It took over two weeks to make a repair and trying to get ahold of my service tech was difficult. Having a single service tech able to access my vehicle info was very frustrating. I would call and be put on hold then told my service advisor wasn’t available and multiple days I did not receive a call back. The work was done correctly but not having a daily driver vehicle for more than two weeks and not having a loaner offered or available is frustrating. More

They went above and beyond to make sure that everything we needed was taken care of. It only took about an hour and we were out and on the road again. My kiddos loved the fish tank in the waiting room. we needed was taken care of. It only took about an hour and we were out and on the road again. My kiddos loved the fish tank in the waiting room. More

Great service, worked with my schedule. ... Service went very well and awesome work. Will schedule again for appointments ... Service went very well and awesome work. Will schedule again for appointments More

Autonation always goes about and beyond my previous dealer!!I would highly recommend this dealership for all your needs.. dealer!!I would highly recommend this dealership for all your needs.. More

Nice to go where they treat you right! Great service, fair pricing, the people always know who I am and take care of any issues I have had, which have been very few over the many years I h Great service, fair pricing, the people always know who I am and take care of any issues I have had, which have been very few over the many years I have dealt with them. Would not go anywhere else. More

Got me on time and delivered on time. They followed up with a phone call to check if everything was ok... easy to work with and clean facilities. They followed up with a phone call to check if everything was ok... easy to work with and clean facilities. More

Repair service when smoothly, however no one noticed that my light leather drivers seat was filthy with grease residue. I found it amusing that they would cover my black carpet but leave the off white leathe my light leather drivers seat was filthy with grease residue. I found it amusing that they would cover my black carpet but leave the off white leather seats uncovered. I was able to successfully clean the leather at home. More

Own, buy, service, parts, FORDS. Good, happy, keep prices low, recalls address, keep the schedule for service fast. Good, happy, keep prices low, recalls address, keep the schedule for service fast. More