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AutoNation Ford Bradenton - Service Center

Bradenton, FL

4.4
640 Reviews

640 Reviews of AutoNation Ford Bradenton - Service Center

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October 31, 2022

The Yearly Service was excellent. Only I made an appointment for the srevice plus recall inspection I drove my car to auton nation and than I got a call that the recall could not be More

by sultanow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Moses, Lisa Parasrami
Nov 08, 2022 -

AutoNation Ford Bradenton responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 30, 2022

Nice clean waiting room I waited kind of long for my oil change but I thought I had lost my spare keys and they found them. I was grateful for that More

by twinpalmtrees18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Oct 31, 2022 -

twinpalmtrees18 responded

I had a follow-up call on my AutoNation service because I was a little unsatisfied with the length of time it took to get an oil change this man completely compensated me from my time I was so impressed I appreciate you thank you so much. They have a nice clean service room your people were helpful they help find my key that I thought was lost during service. I appreciate everything you do thanks automation!

October 28, 2022

Great fast service, in and out faster than expected. . Tom was very informative and professional. More

by DS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Sharpe
Nov 07, 2022 -

AutoNation Ford Bradenton responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 28, 2022

We had a wonderful experience with Bradenton Ford regarding a recall on our 2018 Escape. From the first call to set up the appointment all the way through to the moment we walked out the door, we ex More

by G/J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arne, service manager. Dan, Saturday manager
Nov 07, 2022 -

AutoNation Ford Bradenton responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 28, 2022

The service writer Moses was super helpful a and professional. It was really busy, but he didn’t seem phased by it. He kept me informed and I felt like he had all the time in the world for me. Great More

by Rob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Moses
Nov 07, 2022 -

AutoNation Ford Bradenton responded

Hi Rob, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

October 28, 2022

I only go to dealership for service of vehicles. Service Advisor 5498 Andrew Bilan is the only one that I will work with when I take my cars in for service which is several times a year. He is hone More

by whereisthebridge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Bilan , Lisa Parasrami
Nov 07, 2022 -

AutoNation Ford Bradenton responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 27, 2022

over $700 labor charge for 2 hours of work. ..outrageous...don' waste your money..fond alternative for repairs.. More

by dog2gun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lisa Parasrami
Nov 03, 2022 -

AutoNation Ford Bradenton responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Bradenton. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (941) 275-1267 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

Nov 05, 2022 -

dog2gun responded

Arnie, I am responding late; but I am responding. I really appreciate your getting back to me. I was upset that I did not hear from you after I placed a couple of calls. I am, however, grateful to you for personally reaching out to me to hear me out. Your call and the fact that you were willing to make an adjustment to the labor charge ($100 credit to my visa card) shows me that you, Auto Nation and Ford really DO care about your customers. I will keep you in mind when the time comes for further repairs on my Ford, and when I look to replace my car. Sincerely, John L. Kaptena

October 25, 2022

Very poor service and quality. Had a radio installed for $700. IN 2 years, IT STOPED WORKIN. The warranty covered for 2 years, and they would not honor the warranty because it pas More

by hernanja
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lisa Parasrami
Nov 02, 2022 -

AutoNation Ford Bradenton responded

Hi Hernanja, we are deeply disappointed by your experience at AutoNation Ford Bradenton. If you'd like, please contact our General Manager at (941) 275-1267. We'd appreciate the chance to make your experience a positive one.

October 25, 2022

Never again! Worst place ever! I will never set foot on that property again. I’ve been using this place for the service of my company’s Fleet for several years. T More

by Srbarnes2009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dean Snell - he deserves zero stars , Lisa Parasrami
Nov 02, 2022 -

AutoNation Ford Bradenton responded

Hello, thank you for leaving this detailed feedback about your experience with our dealership. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (941) 275-1267. We hope to hear from you.

October 24, 2022

Bradenton Ford service is very well organized. Daniel was great, always keeping me informed. Very professional and friendly. Great service. More

by maureenferrette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Oct 31, 2022 -

AutoNation Ford Bradenton responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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