AutoNation Ford Bradenton - Service Center
Bradenton, FL
640 Reviews of AutoNation Ford Bradenton - Service Center
I bought my car from AutoNation and had a great experience. Now that my 5 free oil changes have been used, I'll be looking for a new place to service my car. Every time I had an appt., there was an experience. Now that my 5 free oil changes have been used, I'll be looking for a new place to service my car. Every time I had an appt., there was an issue. Either they couldn't find my name in their appointments, they didn't have the part (even though I scheduled weeks in advance and they knew what was needed) or it took hours. My last appt for an OIL CHANGE - I was there for 2-1/2 hours!!! The staff is nice but some serious management or organization is needed! I wont be taking a half day off work for an oil change again... More
I visited for a simple repair of a recall regarding a parking brake issue. I was told that it would take about an hour and a half so I came back 3 hours later. No work had been done on my vehicle due to parking brake issue. I was told that it would take about an hour and a half so I came back 3 hours later. No work had been done on my vehicle due to what appear to be an internal issue. I waited for another 45 minutes for my vehicle to be prepared for me. The technician acknowledged his error and was very cordial about it offering me some compensation. I am not upset but I think the service was poor More
Fair prices and good turn around time. I have had my 2004 f350 6.0 in this shop a couple of times over the years and when I need parts I tend to go with genuine ford parts especially when I have had my 2004 f350 6.0 in this shop a couple of times over the years and when I need parts I tend to go with genuine ford parts especially when it is hard to reach like glow plugs or an oil cooler. Recently I got the wiring harnesses glow plugs and module but the wiring harness was too short. They were able to not only match after market prices but also swapped out the harnesses without a hassle. Also when I needed a front end alignment they were able to squeeze me in when the service center opened for the day so I could leave town on time. The only thing keeping them from getting 5 start was the fact they had Fox fake news going in the waiting room and some of the service techs at the counter were spewing anti Biden propaganda. Trucks are not political, and I really do. It need this crap in a place I do business More
The service rep was very helpful and knowledgeable. I didn’t need to listen to another rep expressing his political views. I had to leave the waiting area I didn’t need to listen to another rep expressing his political views. I had to leave the waiting area More
When I dropped off my car, it was cold and I stood outside a long time waiting for someone to talk to about my car. I went inside twice and they told me someone would "be right with me". They weren outside a long time waiting for someone to talk to about my car. I went inside twice and they told me someone would "be right with me". They weren't. Then, they said "one or two days". I left it on Monday morning. I started calling on Wednesday afternoon and continued calling well into Thursday. No one ever returned my call when I used the "check on status" choice on the answering machine. So, then I started calling and choosing the "schedule an appointment" option. I finally talked to someone who did, eventually, have the correct person call me back. They had ordered a part and it will not be in until the end of February. It took three days and a lot of frustration to find out they didn't do anything to my car. More
Excellent service. Aaron was fantastic. Dropped truck off for a recall. He said it may take awhile. He called me 2 hours later and said it was ready. I didn't have Aaron was fantastic. Dropped truck off for a recall. He said it may take awhile. He called me 2 hours later and said it was ready. I didn't have a ride to pick it up so he sent a lyft car. He did a complete inspection and all was good. Best service I ever had there. More