AutoNation Ford Bradenton - Service Center

Made an appointment for service and was advised by Shaneesa that if the problem was as stated that the repair was covered by warranty. I showed up at service for my appointment and was advised that th Shaneesa that if the problem was as stated that the repair was covered by warranty. I showed up at service for my appointment and was advised that the employee had misspoke and the repair if diagnosed as described wasn’t under warranty. I was advised that it would take 3 - 5 days to diagnose and if the diagnosis was a molded lead frame, it would take a minimum of two weeks to get the part. I asked the service agent if he went to the doctor for an appointment and was told he would have to wait 3 - 5 days to see the doctor, how would he react? I told the agent that if that was the best they could do, I would go to another dealer when it came time to purchase my next F-150. As I left the dealership, I made an appointment at Vic’s Performance Transmission who diagnosed and replaced the molded lead frame in less than 36 hours. I will never grace the door of AutoNation Ford again. More

Service and communication were both very good. We have been fortunate to have a great lead person in Daniel who has always gone out of his way to insure that our questions are answered and servic We have been fortunate to have a great lead person in Daniel who has always gone out of his way to insure that our questions are answered and service completed. Thank you AutoNation Ford. More

Service and communication were both very good. We have been fortunate to have a great lead person in Daniel who has always gone out of his way to insure that our questions are answered and servic We have been fortunate to have a great lead person in Daniel who has always gone out of his way to insure that our questions are answered and service completed. Thank you AutoNation Ford. More

The appointment system is not adequate as no one answered the phone for the 2 days I tried to call and so I had to go there to make an appointment. I do like there services and will continue to take my vehi the phone for the 2 days I tried to call and so I had to go there to make an appointment. I do like there services and will continue to take my vehicle there! More

Service was adequate, communication of repair work needs improvement in keeping customer informed of when work is done. Service advisor Andrew was very courteous and friendly. improvement in keeping customer informed of when work is done. Service advisor Andrew was very courteous and friendly. More

Great communication from service staff. They actually delivered vehicle after service. Moses and Arnie are on their game They actually delivered vehicle after service. Moses and Arnie are on their game More

Great service and great communication with service department . Explained what was done and what needed to be done in future visit department . Explained what was done and what needed to be done in future visit More

I had my car in for service and was treated with a friendly polite manner. My headlights were not working,but while at Autonation they decided to work again. Instead of fleesing me there was no charge friendly polite manner. My headlights were not working,but while at Autonation they decided to work again. Instead of fleesing me there was no charge. I was quite impressed by your honesty.I did not like waiting over a week for an appointment. My Ford dealer in Pa takes me in the same day. More

Staff is friendly, courteous. Waiting area is comfortable. I miss the cookies that once were offered in waiting area. Waiting area is comfortable. I miss the cookies that once were offered in waiting area. More

My Ford c-max had a recall that was overdue. My appointment was made with service in just a couple days. The car was brought in immediately, and completed in 40 minutes. I will definitely come b My appointment was made with service in just a couple days. The car was brought in immediately, and completed in 40 minutes. I will definitely come back. More