AutoNation Ford Bradenton - Service Center

Completely professional - I would absolutely keep AutoNation Ford in my 'go-to' dealerships for my future needs. Thank you AutoNation Ford in my 'go-to' dealerships for my future needs. Thank you More

Moses was great. I've worked in the dealership business for 40+ years. My overall experience was shock and disbelief. When I walked in and no one even acknowledged my I've worked in the dealership business for 40+ years. My overall experience was shock and disbelief. When I walked in and no one even acknowledged my presence for 3 to 5 minutes. While waiting, 1 advisor hung up from a customer and started complaining to his co workers about how demanding the customer was and not going to get what they expect and on and on. Moses walked in from outside and must have noticed my shock and offered to assist right away. I had a question about a coupon and he attempted to ask his boss about it and that boss was so RUDE in front of everyone! Again, Moses must have seen my astonished look and apologized. I even said loudly that guy was REALLY RUDE! If I need warranty work I might be forced to come back, but the drive to Sarasota might be worth it to not experience what happened. Again I can't say enough good about Moses. He should look for a job with a better work environment! More

The guys in the service department are friendly, knowledgable and expierenced. My drop off and pick up of my vehicle went smoothly. knowledgable and expierenced. My drop off and pick up of my vehicle went smoothly. More

They were nice fast got me checked in right away and called me as soon as my car was done called me as soon as my car was done More

Made an appointment for service and was advised by Shaneesa that if the problem was as stated that the repair was covered by warranty. I showed up at service for my appointment and was advised that th Shaneesa that if the problem was as stated that the repair was covered by warranty. I showed up at service for my appointment and was advised that the employee had misspoke and the repair if diagnosed as described wasn’t under warranty. I was advised that it would take 3 - 5 days to diagnose and if the diagnosis was a molded lead frame, it would take a minimum of two weeks to get the part. I asked the service agent if he went to the doctor for an appointment and was told he would have to wait 3 - 5 days to see the doctor, how would he react? I told the agent that if that was the best they could do, I would go to another dealer when it came time to purchase my next F-150. As I left the dealership, I made an appointment at Vic’s Performance Transmission who diagnosed and replaced the molded lead frame in less than 36 hours. I will never grace the door of AutoNation Ford again. More

Service and communication were both very good. We have been fortunate to have a great lead person in Daniel who has always gone out of his way to insure that our questions are answered and servic We have been fortunate to have a great lead person in Daniel who has always gone out of his way to insure that our questions are answered and service completed. Thank you AutoNation Ford. More

Service and communication were both very good. We have been fortunate to have a great lead person in Daniel who has always gone out of his way to insure that our questions are answered and servic We have been fortunate to have a great lead person in Daniel who has always gone out of his way to insure that our questions are answered and service completed. Thank you AutoNation Ford. More

Service was adequate, communication of repair work needs improvement in keeping customer informed of when work is done. Service advisor Andrew was very courteous and friendly. improvement in keeping customer informed of when work is done. Service advisor Andrew was very courteous and friendly. More

The appointment system is not adequate as no one answered the phone for the 2 days I tried to call and so I had to go there to make an appointment. I do like there services and will continue to take my vehi the phone for the 2 days I tried to call and so I had to go there to make an appointment. I do like there services and will continue to take my vehicle there! More

Great communication from service staff. They actually delivered vehicle after service. Moses and Arnie are on their game They actually delivered vehicle after service. Moses and Arnie are on their game More