AutoNation Ford Bradenton - Service Center

All the people at AutoNation Ford Bradenton were extremely helpful and pleasant. They went above and beyond to find parts for my 1997 Ford F-350. I had confidence in them and they delivered. I'm now extremely helpful and pleasant. They went above and beyond to find parts for my 1997 Ford F-350. I had confidence in them and they delivered. I'm now enjoying driving my truck again and so glad that I decided to restore it rather than sell it. It drives like new but feels like the old days. I know they will continue to be there for me and my truck going forward. A special thanks to my Service Advisor Daniel Oehler who took great care on this project from day one. More

Very pleased with the service & the time it took with the repair. Everyone from the I got there for the appointment was right on the ball start to finish. Thank you Andrew, Tom & the young lady that helped w repair. Everyone from the I got there for the appointment was right on the ball start to finish. Thank you Andrew, Tom & the young lady that helped with the loaner car I was able to get & the technicians thank you good job done by all. Lois & Joe Mullins More

Andrew and the team were excellent! ! I have purchased two F-150 trucks from this Dealership, and the service department has done all the work. The Staff is top-notch. They have won my b ! I have purchased two F-150 trucks from this Dealership, and the service department has done all the work. The Staff is top-notch. They have won my business for life. Auto Nation / Bradenton Ford are the only people that tough my truck. I also purchased an Expedition for my son there, who is in the Military, and we had him come home to get it and drive it back to his duty station. I trust them more than anyone. More

Have dealt with Andrew Balin before. An exceptional young man, a pleasure to deal with. Apparently AutoNation Ford understands how much customer service counts. An exceptional young man, a pleasure to deal with. Apparently AutoNation Ford understands how much customer service counts. More

Completely professional - I would absolutely keep AutoNation Ford in my 'go-to' dealerships for my future needs. Thank you AutoNation Ford in my 'go-to' dealerships for my future needs. Thank you More

Moses was great. I've worked in the dealership business for 40+ years. My overall experience was shock and disbelief. When I walked in and no one even acknowledged my I've worked in the dealership business for 40+ years. My overall experience was shock and disbelief. When I walked in and no one even acknowledged my presence for 3 to 5 minutes. While waiting, 1 advisor hung up from a customer and started complaining to his co workers about how demanding the customer was and not going to get what they expect and on and on. Moses walked in from outside and must have noticed my shock and offered to assist right away. I had a question about a coupon and he attempted to ask his boss about it and that boss was so RUDE in front of everyone! Again, Moses must have seen my astonished look and apologized. I even said loudly that guy was REALLY RUDE! If I need warranty work I might be forced to come back, but the drive to Sarasota might be worth it to not experience what happened. Again I can't say enough good about Moses. He should look for a job with a better work environment! More

The guys in the service department are friendly, knowledgable and expierenced. My drop off and pick up of my vehicle went smoothly. knowledgable and expierenced. My drop off and pick up of my vehicle went smoothly. More

They were nice fast got me checked in right away and called me as soon as my car was done called me as soon as my car was done More

Made an appointment for service and was advised by Shaneesa that if the problem was as stated that the repair was covered by warranty. I showed up at service for my appointment and was advised that th Shaneesa that if the problem was as stated that the repair was covered by warranty. I showed up at service for my appointment and was advised that the employee had misspoke and the repair if diagnosed as described wasn’t under warranty. I was advised that it would take 3 - 5 days to diagnose and if the diagnosis was a molded lead frame, it would take a minimum of two weeks to get the part. I asked the service agent if he went to the doctor for an appointment and was told he would have to wait 3 - 5 days to see the doctor, how would he react? I told the agent that if that was the best they could do, I would go to another dealer when it came time to purchase my next F-150. As I left the dealership, I made an appointment at Vic’s Performance Transmission who diagnosed and replaced the molded lead frame in less than 36 hours. I will never grace the door of AutoNation Ford again. More

Service and communication were both very good. We have been fortunate to have a great lead person in Daniel who has always gone out of his way to insure that our questions are answered and servic We have been fortunate to have a great lead person in Daniel who has always gone out of his way to insure that our questions are answered and service completed. Thank you AutoNation Ford. More