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AutoNation Ford Bradenton - Service Center

Bradenton, FL

4.4
642 Reviews

642 Reviews of AutoNation Ford Bradenton - Service Center

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December 16, 2024

Shawn was very professional and did what he said he would do. Had the car ready when he said it would be. More

by ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn in service department
Dec 20, 2024 -

AutoNation Ford Bradenton responded

We are pleased to hear you had such a positive experience with us, Ron! Don't hesitate to call us if you ever need anything. Be safe on the road!

Dec 22, 2024 -

AutoNation Ford Bradenton responded

We are pleased to hear you had such a positive experience with us, Ron! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 04, 2024

Appears to abused a impact wrench to put my oil plug back in. This strip the oil plug and the oil pan which now need to be replaced. More

by chadekr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fred
Dec 05, 2024 -

AutoNation Ford Bradenton responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (941) 275-1267 -- we hope to hear from you soon.

August 05, 2024

Very small area, but very organized, all the employees are very calm and polite. Tom my advisor, always smiles and makes a joke here and there smooth out lots of impatient customers. He is wonderful. More

by Tracy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Sharpe
Aug 09, 2024 -

AutoNation Ford Bradenton responded

Hi Tracy, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 09, 2024

Inconsistent communication. Front end information not met. On site, had to tell them my car was ready. (Parked out front) even after not having transportation home as promised a More

by Balflorida39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
Jul 10, 2024 -

AutoNation Ford Bradenton responded

Hi, we regret to hear that you had this experience with us. If you would be willing to give us another chance in the future, please reach out to our General Manager at (941) 275-1267. We would appreciate the chance to turn your experience around.

June 10, 2024

Great place. For service and sales. Dave sharpe was great as was Mike and Andrew. Managers More

by Jlocke21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr sharpr
Jun 12, 2024 -

AutoNation Ford Bradenton responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

May 22, 2024

Actually had great service-surprised! ! Shawn was excellent- great communication (rare these days) fixed the noisy cold start problem on ecoboost in two days!!! Recommed their service with More

by Cherokee55032
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
May 24, 2024 -

AutoNation Ford Bradenton responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 15, 2024

THIS DEALERSHIP HAS GONE RIGHT DOWN THE TUBES. ...JUST AWFUL SERVICE DOES NOT ANSWER THE PHONE, SERVICE MANAGER DOES NOT ANSWER THE PHONE. RECEIVED NUMEROUS E-MAILS FROM FORD FOR SERIOUS RECALLS.. More

by MA77REDDY
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NONE
May 17, 2024 -

AutoNation Ford Bradenton responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

February 03, 2024

If you are looking to get an oil changed this may be the place but if you have any other service problems go elsewhere. I took my vehicle to ford on 4 separate occasions as the vehicle was not starting. Eac More

by Lyndsy Jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom
Feb 08, 2024 -

AutoNation Ford Bradenton responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Bradenton. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (941) 275-1267 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

December 09, 2023

You can be sure your car will continue to run. They do excellent work on your car. More

by Jessica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Broussard, Shawn
Dec 12, 2023 -

AutoNation Ford Bradenton responded

Hi Jessica, thanks for the feedback. We strive to provide excellent service to our customers at AutoNation Ford Bradenton. Drive safe, and we'll see you on the road.

December 07, 2023

Easy to set up appointment and car was finished when promised. I’d like to see a bigger and more comfortable waiting area with amenities. More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Dec 09, 2023 -

AutoNation Ford Bradenton responded

Hello Tim, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

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