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AutoNation Ford Bellevue - Service Center

Bellevue, WA

4.5
461 Reviews

461 Reviews of AutoNation Ford Bellevue - Service Center

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June 14, 2024

I went to have my car battery checked as it had lost the charge a week ago and I was getting a message that I needed to shut down the car or do a start-up. It happened again, so I took it in to see what was More

by 2ndEngineer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Writer
June 12, 2024

I was not overly impressed with your new service people ( Connor or Aaron) 1. I have used your service for the last 5 yrs & When I mentioned getting new wiper blades he informed me my extended service had More

by Jeanette Lawrence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Connor & Aron
Jun 14, 2024 -

AutoNation Ford Bellevue responded

Jeanette, we regret your experience with us here, but are glad you brought this to our attention. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (425) 243-5203 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

June 04, 2024

They were helpful and it was truly a pleasure even if it took a little longer than what I expected More

by malejandra.munozv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
June 03, 2024

Great customer service. Wait time was minimum. Lyft service was provided both ways after I drop off my car. More

by Sharonhsiao2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donavan
May 04, 2024

I recently brought my 2017 Ford Escape Titanium to Ford AutoNation of Bellevue for a 100,000-mile maintenance service, oil change, and to address a persistent rattle that a previous dealership couldn't dia More

by Mike B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donovan
May 01, 2024

Connor at the dealership went above and beyond fixing issues with our Mustang Mach E More

by tusharahuja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Catterall
May 01, 2024

The advisors and technicians are great to work with. They listen and go above and beyond. More

by nolascki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donovan
April 17, 2024

Very friendly. Fast and efficient service. Fantastic communication throughout service. Got my car back the same day! More

by Turtlejoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd, John
March 29, 2024

They kept me informed of the progress of my vehicle and cost. Always very polite More

by rvkubista
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
March 28, 2024

Had a great experience getting oil change at Autonation Ford in Bellevue yesterday. The store manager Brad and other staff were all extremely professional, polite and helpful. Will go back again in the fut More

by sheena.su
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Fattore
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