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AutoNation Ford Bellevue - Service Center

Bellevue, WA

4.5
457 Reviews

457 Reviews of AutoNation Ford Bellevue - Service Center

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September 24, 2021

Our service advisor Steve Martin was fantastic. Very thorough and down to the detail - even walking me through the why and how of RE booting my software system in the truck. He also communicated on rea More

by Tom Lindquist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Martin ( Service )
Oct 19, 2021 -

AutoNation Ford Bellevue responded

Tom, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

September 23, 2021

Autonation/Bellevue has been a great resource for my Ford Explorer. Reasonably fast turn around on repairs. Paul Hinzpeter has helped me a couple of times and has always been courtreous, informative, and com More

by shannonlm1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Hinzpeter
Oct 19, 2021 -

AutoNation Ford Bellevue responded

Shannon, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 21, 2021

The service department likes to take their time and doesn’t try to get you out as soon as possible. The mechanic that worked on my vehicle finished servicing it and took a 30 minute break before bringi More

by Jin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cody Baker
Sep 26, 2021 -

AutoNation Ford Bellevue responded

Hi Jin, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (425) 243-5203. We hope to hear from you.

September 17, 2021

For standard maintenance service of my Ford Focus (no problems found) they asked about $1200. Does that look like a reasonable price to you? I'm talking about less than a day's work involving mainly oi More

by ggr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis Trejo
Sep 24, 2021 -

AutoNation Ford Bellevue responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Bellevue. If you'd like, please contact our General Manager at (425) 243-5203. We'd appreciate the chance to make your experience a positive one.

September 17, 2021

Everyone was very helpful. Keeping me informed of progress. They were an hour late getting started. I think they over book but I would use them again More

by Mgflaten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Employees in service front desk
Sep 17, 2021 -

Mgflaten responded

Good job. Very friendly. Keeping me informed as to progress

September 16, 2021

The front desk was quick and considerate. I had to wait for my car while it was being serviced and they were respectful of my time and got it done as soon as possible. More

by Terra.5.stone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember , Luis Trejo
Oct 18, 2021 -

AutoNation Ford Bellevue responded

Terra, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

September 16, 2021

All the Staff in the Service Dept. were professional and helpful. Getting in and out at drop off and pick up was efficient. Car was ready when promised. More

by bradb
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service, Dept
Oct 18, 2021 -

AutoNation Ford Bellevue responded

Brad, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 16, 2021

Excellent service and on time. Best service Dept I have worked with. Highly recommend as they squeezed me in for service when they were booked for an oil change. More

by Hpkranch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Hinzpeter
Oct 18, 2021 -

AutoNation Ford Bellevue responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 14, 2021

Went above and beyond what I expected. Fixed my situation with my F150. Thanks again. More

by bballkids
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Roberts
Oct 18, 2021 -

AutoNation Ford Bellevue responded

Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 05, 2021

Service was fantastic! Ford AutoNation Bellevue took great care of my truck. Service was quick. Josh Benjamin my service tech was awesome. Thanks for service. More

by Scotty_Swantek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Benjamin
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