AutoNation Ford Bellevue - Service Center

87 days after i purchased a used Escape the power steering went out. I called for a service appointment and was given an appointment the next week do to heavy demand. The steering repair cost $200 steering went out. I called for a service appointment and was given an appointment the next week do to heavy demand. The steering repair cost $2000 and my claim as denied because the warranty expired 5 days after the wearranty expired. I argued that the malfunction occurred within the warranty periode but the dealer pushed back because the problem was not diagnosed with int 90 days. Be wary purchasing from this dealer. More

Paul was extremely helpful and caring. He even helped me up the stairs which are very difficult for me. Thank you very much up the stairs which are very difficult for me. Thank you very much More

I've worked with Paul in service for several years. He is extremely knowledgeable and professional. He is the reason I go back. I only wish the on hold times would be a bit more reasonable when I call. extremely knowledgeable and professional. He is the reason I go back. I only wish the on hold times would be a bit more reasonable when I call. More

Our service advisor Steve Martin was fantastic. Very thorough and down to the detail - even walking me through the why and how of RE booting my software system in the truck. He also communicated on rea thorough and down to the detail - even walking me through the why and how of RE booting my software system in the truck. He also communicated on readiness schedule to allow me to plan my day. More

Autonation/Bellevue has been a great resource for my Ford Explorer. Reasonably fast turn around on repairs. Paul Hinzpeter has helped me a couple of times and has always been courtreous, informative, and com Explorer. Reasonably fast turn around on repairs. Paul Hinzpeter has helped me a couple of times and has always been courtreous, informative, and communicative. More

The service department likes to take their time and doesn’t try to get you out as soon as possible. The mechanic that worked on my vehicle finished servicing it and took a 30 minute break before bringi doesn’t try to get you out as soon as possible. The mechanic that worked on my vehicle finished servicing it and took a 30 minute break before bringing my vehicle back to the service office. More

For standard maintenance service of my Ford Focus (no problems found) they asked about $1200. Does that look like a reasonable price to you? I'm talking about less than a day's work involving mainly oi problems found) they asked about $1200. Does that look like a reasonable price to you? I'm talking about less than a day's work involving mainly oil/fluids/filters change and tire rotation. More

Everyone was very helpful. Keeping me informed of progress. They were an hour late getting started. I think they over book but I would use them again progress. They were an hour late getting started. I think they over book but I would use them again More

The front desk was quick and considerate. I had to wait for my car while it was being serviced and they were respectful of my time and got it done as soon as possible. for my car while it was being serviced and they were respectful of my time and got it done as soon as possible. More

All the Staff in the Service Dept. were professional and helpful. Getting in and out at drop off and pick up was efficient. Car was ready when promised. helpful. Getting in and out at drop off and pick up was efficient. Car was ready when promised. More