AutoNation Ford Bellevue - Service Center
Bellevue, WA
446 Reviews of AutoNation Ford Bellevue - Service Center
Michael at AutoNation Ford of Bellevue is whom I've worked with on my last half dozen visits there in the past few years and I have never had a bad experience!!! He strives each time to make sure I kno worked with on my last half dozen visits there in the past few years and I have never had a bad experience!!! He strives each time to make sure I know what needs to be done, when it will be done, and the associated labor and part costs. He will also ask me before or even while the work is being done, if I have any other concerns or needs that have come to mind. He looks you straight in the eye and gives you 100% focus and attention as if I was his only customer of the day. It appears that his peers in Service are all a well oiled (pardon the pun) team who back each other up in many ways. This is how a dealer Service department needs to be run which also says a lot about the Management at AutoNation Ford of Bellevue. Thank you!!! More
I purchased my 1st Ford at Bellevue AutoNation and as a long time patron with their service dept. since 2011. My advisor Paul, Always deliver excellence customer care & best advise in all my visits. You ca long time patron with their service dept. since 2011. My advisor Paul, Always deliver excellence customer care & best advise in all my visits. You can assured that when you service your vehicle here, you'll be well taking care of. More
Paul is the subject matter expert who provided me top rate customer service, information and accommodations. I am truly satisfied with his and Ford’s service. I truly hope to continue doing business wi rate customer service, information and accommodations. I am truly satisfied with his and Ford’s service. I truly hope to continue doing business with Ford! More
Just got my truck back from a recall repair. This is the second time this recall has been worked on. Steve in the service department did a fantastic job keeping me updated with timely information on the re second time this recall has been worked on. Steve in the service department did a fantastic job keeping me updated with timely information on the repair-good and bad. I appreciate the honestly! Great stuff! More
First time experience; Fantastic customer service. Nice, polite, professional. Paul Hinzpeter in Service actually called my by name as I approached him. Very clean facility. polite, professional. Paul Hinzpeter in Service actually called my by name as I approached him. Very clean facility. More
Absolutely outstanding experience at AutoNation Bellevue Ford Dealership. My pickup had a faulty Rear window and stopped defrosting. Josh Benjamin and Dealership went above and beyond to cover the expired w Ford Dealership. My pickup had a faulty Rear window and stopped defrosting. Josh Benjamin and Dealership went above and beyond to cover the expired warranty on already replace glass in 2018. Specifically want to mention Josh who worked with Ford to cover much 60% cost, then Dealership covered rest of the remainder cost. I can’t be humble at this gesture of Josh, AutoNation Bellevue Ford and Ford to cover the cost and earn 5 star satisfaction/experience/service ratings. Thank you More
I bought my Lincoln MKZ Hybrid from this dealership in 2012, and the experience was easy, low pressure, and fast. The dealership offers excellent, flexible service. They explain everything they are goi 2012, and the experience was easy, low pressure, and fast. The dealership offers excellent, flexible service. They explain everything they are going to do up front, listens to any issues or concerns you have, and are quick at getting in touch if they need to make adjustments to the planned maintenance or find issues. I will not take my MKZ anywhere else for service. More
Steve Martin is amazing. Let's get that straight, Steve is 5 stars, the service center is 3 stars. Steve is the only reason I keep returning to Autonation Ford for my service. Other than that, prices have is 5 stars, the service center is 3 stars. Steve is the only reason I keep returning to Autonation Ford for my service. Other than that, prices have increased, they don't provide loaners, and their shuttle service is notoriously slow. More