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AutoNation Ford Bellevue - Service Center
Bellevue, WA
440 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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440 Reviews of AutoNation Ford Bellevue - Service Center
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January 21, 2022
Absolutely outstanding experience at AutoNation Bellevue Ford Dealership. My pickup had a faulty Rear window and stopped defrosting. Josh Benjamin and Dealership went above and beyond to cover the expired w Ford Dealership. My pickup had a faulty Rear window and stopped defrosting. Josh Benjamin and Dealership went above and beyond to cover the expired warranty on already replace glass in 2018. Specifically want to mention Josh who worked with Ford to cover much 60% cost, then Dealership covered rest of the remainder cost. I can’t be humble at this gesture of Josh, AutoNation Bellevue Ford and Ford to cover the cost and earn 5 star satisfaction/experience/service ratings. Thank you More
by Professionalism and Quality work at one place
Employees Worked With
Josh Benjamin(Service)
January 20, 2022
I bought my Lincoln MKZ Hybrid from this dealership in 2012, and the experience was easy, low pressure, and fast. The dealership offers excellent, flexible service. They explain everything they are goi 2012, and the experience was easy, low pressure, and fast. The dealership offers excellent, flexible service. They explain everything they are going to do up front, listens to any issues or concerns you have, and are quick at getting in touch if they need to make adjustments to the planned maintenance or find issues. I will not take my MKZ anywhere else for service. More
by John Howie
Employees Worked With
Josh Benjamin - Service Advisor
January 19, 2022
Steve Martin is amazing. Let's get that straight, Steve is 5 stars, the service center is 3 stars. Steve is the only reason I keep returning to Autonation Ford for my service. Other than that, prices have is 5 stars, the service center is 3 stars. Steve is the only reason I keep returning to Autonation Ford for my service. Other than that, prices have increased, they don't provide loaners, and their shuttle service is notoriously slow. More
by Thepaek
Employees Worked With
Steve Martin
January 17, 2022
They did a great job. Very helpful. Job completed on time as promised. Very nice facility including customer waiting room. Staff helpful. time as promised. Very nice facility including customer waiting room. Staff helpful. More
by sandyclaws1947
Employees Worked With
Steve in Service Dept.
January 17, 2022
Took two weeks to complete a simple starter switch replacement. Granted there were holidays and snow in there but it was also borderline impossible to get a hold of anyone for updates whether I called replacement. Granted there were holidays and snow in there but it was also borderline impossible to get a hold of anyone for updates whether I called a direct line or the generic service department. I really dislike the dealership but have no choice with a hybrid engine. More
by Nate
Employees Worked With
Paul
January 13, 2022
Always get honest and complete service from Josh and team. I hope to keep my car for a few mor years. With the team’s help I will then start looking at Ford first. A great mechanic is worth there weig team. I hope to keep my car for a few mor years. With the team’s help I will then start looking at Ford first. A great mechanic is worth there weight in gold. More
by Sandy
Employees Worked With
Josh
January 13, 2022
I have been going to Ford of Bellevue for over 20 years. Their service department is amazing. Josh has been my service advisor and has always done right by me. He lets me know what needs to be done, what Their service department is amazing. Josh has been my service advisor and has always done right by me. He lets me know what needs to be done, what I can wait on if I dont have the funds, and has always been honest with me. More
by marcy.barbour
Employees Worked With
Josh
January 13, 2022
Chad Dobbs and the Service Team were very helpful in ironing out some minor items on my new F-150. I appreciate the way in which they did their diligence and then service follow-through. ironing out some minor items on my new F-150. I appreciate the way in which they did their diligence and then service follow-through. More
by Tom Lindquist
Employees Worked With
Chad Dobbs
