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AutoNation Ford Bellevue - Service Center

Bellevue, WA

4.4
446 Reviews

446 Reviews of AutoNation Ford Bellevue - Service Center

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January 30, 2022

Worked with me and my insurance to ensure repairs were done correctly and quickly, highly reccomended. More

by thorsenwehr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Hinzpeter
January 28, 2022

Michael at AutoNation Ford of Bellevue is whom I've worked with on my last half dozen visits there in the past few years and I have never had a bad experience!!! He strives each time to make sure I kno More

by Karl (with a "K")
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Roberts
January 28, 2022

I purchased my 1st Ford at Bellevue AutoNation and as a long time patron with their service dept. since 2011. My advisor Paul, Always deliver excellence customer care & best advise in all my visits. You ca More

by annaquince
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Hinzpeter
January 27, 2022

Paul is the subject matter expert who provided me top rate customer service, information and accommodations. I am truly satisfied with his and Ford’s service. I truly hope to continue doing business wi More

by Jhon Vargas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
January 25, 2022

Just got my truck back from a recall repair. This is the second time this recall has been worked on. Steve in the service department did a fantastic job keeping me updated with timely information on the re More

by daverollyson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Martin
January 21, 2022

First time experience; Fantastic customer service. Nice, polite, professional. Paul Hinzpeter in Service actually called my by name as I approached him. Very clean facility. More

by dougclawson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Hinzpeter, Gold Team Advisor Five Star
January 21, 2022

Absolutely outstanding experience at AutoNation Bellevue Ford Dealership. My pickup had a faulty Rear window and stopped defrosting. Josh Benjamin and Dealership went above and beyond to cover the expired w More

by Professionalism and Quality work at one place
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Benjamin(Service)
Feb 24, 2022 -

Professionalism and Quality work at one place responded

Very positive experience at AutoNation Ford Bellevue. The dealership and my service consultant Josh Benjamin were outstanding in getting a repair done for repeated problem in F150 for rear window defrosting being inoperable. They worked with Ford to cover the cost and repair. I am very grateful to Josh for all he did to get my truck repaired. He is a real gem and valuable asset for AutoNation Ford service department.

January 20, 2022

I bought my Lincoln MKZ Hybrid from this dealership in 2012, and the experience was easy, low pressure, and fast. The dealership offers excellent, flexible service. They explain everything they are goi More

by John Howie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Benjamin - Service Advisor
January 19, 2022

Steve Martin is amazing. Let's get that straight, Steve is 5 stars, the service center is 3 stars. Steve is the only reason I keep returning to Autonation Ford for my service. Other than that, prices have More

by Thepaek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Martin
Jan 21, 2022 -

AutoNation Ford Bellevue responded

Hello, we are deeply disappointed by your experience at AutoNation Ford Bellevue. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (425) 243-5203. We hope to hear from you. Take care!

January 18, 2022

thank you mike for helping out with my first major repair. was really accommodating and timely with returning my calls. thanks! More

by sky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
michael roberts
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