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AutoNation Ford Bellevue - Service Center
Bellevue, WA
498 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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498 Reviews of AutoNation Ford Bellevue - Service Center
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June 06, 2022
Great experience provided by Steven. .. Very professional, provided good recommendations when needed, respectful, good communication, fast and good work .. Very professional, provided good recommendations when needed, respectful, good communication, fast and good work More
by Ionut
Employees Worked With
Steven
June 03, 2022
I had a nice experience! Josh is always helpful & Mike did a good job.. I will be coming back in however to get a battery for my key which was not taken care of.. I must not Josh is always helpful & Mike did a good job.. I will be coming back in however to get a battery for my key which was not taken care of.. I must not of made myself clear that it was needed. More
by Jeanette Lawrence
Employees Worked With
Josh, Mike
June 03, 2022
Pleasant and professional service team. The vehicle was serviced (including recall work) as requested and returned to me within the estimated time. The vehicle was serviced (including recall work) as requested and returned to me within the estimated time. More
by geoffg
Employees Worked With
Steven Martin
June 02, 2022
Paul provided the best service experience for my 2018 Ford Transit Connect I've ever had at any Ford Dealership! The man should be promoted to General Manager and/or with substantial raised. Ford Transit Connect I've ever had at any Ford Dealership! The man should be promoted to General Manager and/or with substantial raised. More
by Rlyonsmd
Employees Worked With
Paul
June 01, 2022
Great service department experience provided by our service writer Steve Martin. Steve is an honest straight shooter, which is I always appreciate when dealing with vehicle upkeep. Thanks for keeping u service writer Steve Martin. Steve is an honest straight shooter, which is I always appreciate when dealing with vehicle upkeep. Thanks for keeping us on the road! More
by Keenan Cummings
Employees Worked With
Steve Martin
May 28, 2022
Walked out with unforeseen expenses paying nearly $200/hr for trivial services (oil/filter & water pump change). Ford had my car for half of a day, resulting in incredibly high costs when my initially-report for trivial services (oil/filter & water pump change). Ford had my car for half of a day, resulting in incredibly high costs when my initially-reported problem was not reviewed. Service Tech's did a fantastic job. Ford is charging too much considering the value they are able to actually provide. I additionally scheduled my Ford visit with 1 month's notice and requested a loaner car because I could not afford to be impacted with work. Despite being assured, there were no cars available upon dropping off my car which directly impacted my day. To prevent losing opportunity for repeat business, please consider reconciling this situation based on the quality of the visit as described above. Thank you. More
by AustinTFaith
Employees Worked With
Mike
May 27, 2022
The service is always thorough, professional, and friendly. It is the only place my 2000 F350 has been serviced, and Josh makes sure it is in tiptop condition. friendly. It is the only place my 2000 F350 has been serviced, and Josh makes sure it is in tiptop condition. More
by Jerry
Employees Worked With
Josh Benjamin
May 27, 2022
The Service Department gave me nothing but top notch professional interactions the whole way thru. From the friendly scheduler, Risa, who took my initial phone call to setup my appointment, to Mike at t professional interactions the whole way thru. From the friendly scheduler, Risa, who took my initial phone call to setup my appointment, to Mike at the service desk who checked me in and kept me updated the whole way, and to Eric the service tech who patiently explained what steps he took to resolve my issue, the entire team was amazing. More
by Anthony C
Employees Worked With
Risa, Mike, Eric
May 27, 2022
My company has our Bellevue fleet vehicles maintained at AutoNation Ford and they are wonderful! Always friendly, accommodating and very helpful! Thank you Paul! AutoNation Ford and they are wonderful! Always friendly, accommodating and very helpful! Thank you Paul! More
by tj
Employees Worked With
Paul
