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AutoNation Ford Bellevue - Service Center

Bellevue, WA

4.6
498 Reviews

498 Reviews of AutoNation Ford Bellevue - Service Center

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June 21, 2022

Josh not following up with a return call. The service manager, Chad reached out to me with a follow up to my original concern. His response has made me delete most of the concern and end on a More

by toolman117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh or Richard Benjiman
Jun 23, 2022 -

AutoNation Ford Bellevue responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (425) 243-5203 to discuss what we can do to help.

June 20, 2022

They found an electrical lighting glitch that other dealers couldn't. I was pleased with their persistence to find the solution. They were friendly and professional but could have been a bit more co More

by f 150 owner
Recommend Dealer
Yes
Employees Worked With
service rep
June 20, 2022

Service was done quickly and without upselling for unnecessary addons. Steve handled a scheduling mishap on my end without missing a step, and took adequate time to review service history and make sol More

by Nopetastic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Martin
June 14, 2022

Paul and is very nice and friendly in helping me check in and pick up the car! More

by xiongyinj
Recommend Dealer
Yes
Employees Worked With
Paul
June 13, 2022

As always Steve Martin continues to give promote, personal and over all excellent service, including arranging a ride to and from my home. More

by Mike Chase
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Martin
June 11, 2022

I wish this wasn't my 'last chance' to send in my review because I'm on vacation and did not bring my service agents card with me. Otherwise, I would definitely be mentioning him by name. He gave me excelle More

by sallyo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Read review
June 09, 2022

They were all very friendly at the dealership and willing to help and assist me! More

by jpjaredparker1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
June 08, 2022

The Ford recall was painful, but AutoNation Ford in Bellevue made it much less painful. Rental car provided, update calls and text messages. Service Advisor was exceptional (Josh Benjamin). More

by Wally
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Benjamin
June 08, 2022

Paul in service is great. Always quick to help and is incredibly knowledgeable. Can’t recommend him enough! More

by eahawley94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
June 07, 2022

Bought truck in for a coolant leak and they re did the programming without permission and screw up the truck! It took they 3 weeks to get it fixed. No compensation, no discount, no apology nothing not eve More

by ray.hamelin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steven
Jun 09, 2022 -

AutoNation Ford Bellevue responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Bellevue. If you'd like, please contact our General Manager at (425) 243-5203. We'd appreciate the chance to make your experience a positive one.

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