AutoNation Ford Bellevue - Service Center
Bellevue, WA
498 Reviews of AutoNation Ford Bellevue - Service Center
Josh not following up with a return call. The service manager, Chad reached out to me with a follow up to my original concern. His response has made me delete most of the concern and end on a The service manager, Chad reached out to me with a follow up to my original concern. His response has made me delete most of the concern and end on a positive note. Thank you Chad. More
They found an electrical lighting glitch that other dealers couldn't. I was pleased with their persistence to find the solution. They were friendly and professional but could have been a bit more co dealers couldn't. I was pleased with their persistence to find the solution. They were friendly and professional but could have been a bit more communicative about the progress. Would recommend this dealership for repair and will return in the future. More
Service was done quickly and without upselling for unnecessary addons. Steve handled a scheduling mishap on my end without missing a step, and took adequate time to review service history and make sol unnecessary addons. Steve handled a scheduling mishap on my end without missing a step, and took adequate time to review service history and make solid recommendations. The pickup service is only thing AutoNation could improve - the Lyft driver had the wrong dropoff location for some reason. More
I wish this wasn't my 'last chance' to send in my review because I'm on vacation and did not bring my service agents card with me. Otherwise, I would definitely be mentioning him by name. He gave me excelle because I'm on vacation and did not bring my service agents card with me. Otherwise, I would definitely be mentioning him by name. He gave me excellent customer service, and went beyond the call of duty to make sure I received the service I needed on a Saturday even though they were short staffed that day. Highly recommend! More
The Ford recall was painful, but AutoNation Ford in Bellevue made it much less painful. Rental car provided, update calls and text messages. Service Advisor was exceptional (Josh Benjamin). Bellevue made it much less painful. Rental car provided, update calls and text messages. Service Advisor was exceptional (Josh Benjamin). More
Bought truck in for a coolant leak and they re did the programming without permission and screw up the truck! It took they 3 weeks to get it fixed. No compensation, no discount, no apology nothing not eve programming without permission and screw up the truck! It took they 3 weeks to get it fixed. No compensation, no discount, no apology nothing not even a wash! They suck More