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AutoNation Ford Bellevue - Service Center
Bellevue, WA
461 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Workmanship
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462 Reviews of AutoNation Ford Bellevue - Service Center
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May 28, 2022
Walked out with unforeseen expenses paying nearly $200/hr for trivial services (oil/filter & water pump change). Ford had my car for half of a day, resulting in incredibly high costs when my initially-report for trivial services (oil/filter & water pump change). Ford had my car for half of a day, resulting in incredibly high costs when my initially-reported problem was not reviewed. Service Tech's did a fantastic job. Ford is charging too much considering the value they are able to actually provide. I additionally scheduled my Ford visit with 1 month's notice and requested a loaner car because I could not afford to be impacted with work. Despite being assured, there were no cars available upon dropping off my car which directly impacted my day. To prevent losing opportunity for repeat business, please consider reconciling this situation based on the quality of the visit as described above. Thank you. More
by AustinTFaith
Employees Worked With
Mike
May 27, 2022
The service is always thorough, professional, and friendly. It is the only place my 2000 F350 has been serviced, and Josh makes sure it is in tiptop condition. friendly. It is the only place my 2000 F350 has been serviced, and Josh makes sure it is in tiptop condition. More
by Jerry
Employees Worked With
Josh Benjamin
May 27, 2022
The Service Department gave me nothing but top notch professional interactions the whole way thru. From the friendly scheduler, Risa, who took my initial phone call to setup my appointment, to Mike at t professional interactions the whole way thru. From the friendly scheduler, Risa, who took my initial phone call to setup my appointment, to Mike at the service desk who checked me in and kept me updated the whole way, and to Eric the service tech who patiently explained what steps he took to resolve my issue, the entire team was amazing. More
by Anthony C
Employees Worked With
Risa, Mike, Eric
May 27, 2022
My company has our Bellevue fleet vehicles maintained at AutoNation Ford and they are wonderful! Always friendly, accommodating and very helpful! Thank you Paul! AutoNation Ford and they are wonderful! Always friendly, accommodating and very helpful! Thank you Paul! More
by tj
Employees Worked With
Paul
May 24, 2022
They always complete a check list that shows what items were done. It is reassuring to know someone reviewed all fluids, tires and so on. I always get a price quote before work starts, so there are no su were done. It is reassuring to know someone reviewed all fluids, tires and so on. I always get a price quote before work starts, so there are no surprises. More
by roger
Employees Worked With
sorry, don't have the names
May 16, 2022
The service advisors are incredibly knowledgeable and just get the issue managed with very little needed from me. Just an easy and smooth experience from start to finish. just get the issue managed with very little needed from me. Just an easy and smooth experience from start to finish. More
by KBartels
Employees Worked With
Josh
May 16, 2022
josh always takes care of us in a timely fashion being we are a company fleet of trucks we can't have them down and josh does his best to get us in and out are a company fleet of trucks we can't have them down and josh does his best to get us in and out More
by st
Employees Worked With
josh in service
May 15, 2022
Very professional, easy to schedule service and reminders sent by email and text. Good mechanics and equipment heavy duty enough to handle my pickup complete with camper unit attached. sent by email and text. Good mechanics and equipment heavy duty enough to handle my pickup complete with camper unit attached. More
by Tazzyford101
Employees Worked With
Josh Benjamin, excellent service representative. I always ask for him.
