AutoNation Ford Bellevue - Service Center
Bellevue, WA
446 Reviews of AutoNation Ford Bellevue - Service Center
Pleasant and professional service team. The vehicle was serviced (including recall work) as requested and returned to me within the estimated time. The vehicle was serviced (including recall work) as requested and returned to me within the estimated time. More
Paul provided the best service experience for my 2018 Ford Transit Connect I've ever had at any Ford Dealership! The man should be promoted to General Manager and/or with substantial raised. Ford Transit Connect I've ever had at any Ford Dealership! The man should be promoted to General Manager and/or with substantial raised. More
Great service department experience provided by our service writer Steve Martin. Steve is an honest straight shooter, which is I always appreciate when dealing with vehicle upkeep. Thanks for keeping u service writer Steve Martin. Steve is an honest straight shooter, which is I always appreciate when dealing with vehicle upkeep. Thanks for keeping us on the road! More
Walked out with unforeseen expenses paying nearly $200/hr for trivial services (oil/filter & water pump change). Ford had my car for half of a day, resulting in incredibly high costs when my initially-report for trivial services (oil/filter & water pump change). Ford had my car for half of a day, resulting in incredibly high costs when my initially-reported problem was not reviewed. Service Tech's did a fantastic job. Ford is charging too much considering the value they are able to actually provide. I additionally scheduled my Ford visit with 1 month's notice and requested a loaner car because I could not afford to be impacted with work. Despite being assured, there were no cars available upon dropping off my car which directly impacted my day. To prevent losing opportunity for repeat business, please consider reconciling this situation based on the quality of the visit as described above. Thank you. More
The service is always thorough, professional, and friendly. It is the only place my 2000 F350 has been serviced, and Josh makes sure it is in tiptop condition. friendly. It is the only place my 2000 F350 has been serviced, and Josh makes sure it is in tiptop condition. More
The Service Department gave me nothing but top notch professional interactions the whole way thru. From the friendly scheduler, Risa, who took my initial phone call to setup my appointment, to Mike at t professional interactions the whole way thru. From the friendly scheduler, Risa, who took my initial phone call to setup my appointment, to Mike at the service desk who checked me in and kept me updated the whole way, and to Eric the service tech who patiently explained what steps he took to resolve my issue, the entire team was amazing. More
My company has our Bellevue fleet vehicles maintained at AutoNation Ford and they are wonderful! Always friendly, accommodating and very helpful! Thank you Paul! AutoNation Ford and they are wonderful! Always friendly, accommodating and very helpful! Thank you Paul! More
They always complete a check list that shows what items were done. It is reassuring to know someone reviewed all fluids, tires and so on. I always get a price quote before work starts, so there are no su were done. It is reassuring to know someone reviewed all fluids, tires and so on. I always get a price quote before work starts, so there are no surprises. More