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AutoNation Ford Bellevue - Service Center

Bellevue, WA

4.4
440 Reviews

440 Reviews of AutoNation Ford Bellevue - Service Center

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June 08, 2022

Paul in service is great. Always quick to help and is incredibly knowledgeable. Can’t recommend him enough! More

by eahawley94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
June 07, 2022

Bought truck in for a coolant leak and they re did the programming without permission and screw up the truck! It took they 3 weeks to get it fixed. No compensation, no discount, no apology nothing not eve More

by ray.hamelin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steven
Jun 09, 2022 -

AutoNation Ford Bellevue responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Bellevue. If you'd like, please contact our General Manager at (425) 243-5203. We'd appreciate the chance to make your experience a positive one.

June 06, 2022

Great experience provided by Steven. .. Very professional, provided good recommendations when needed, respectful, good communication, fast and good work More

by Ionut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven
June 03, 2022

Pleasant and professional service team. The vehicle was serviced (including recall work) as requested and returned to me within the estimated time. More

by geoffg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Martin
June 03, 2022

I had a nice experience! Josh is always helpful & Mike did a good job.. I will be coming back in however to get a battery for my key which was not taken care of.. I must not More

by Jeanette Lawrence
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh, Mike
June 02, 2022

Paul provided the best service experience for my 2018 Ford Transit Connect I've ever had at any Ford Dealership! The man should be promoted to General Manager and/or with substantial raised. More

by Rlyonsmd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
June 01, 2022

Great service department experience provided by our service writer Steve Martin. Steve is an honest straight shooter, which is I always appreciate when dealing with vehicle upkeep. Thanks for keeping u More

by Keenan Cummings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Martin
May 30, 2022

Was in and out in no time, all the associates were very attention oriented and took care of the car efficiently. More

by careesman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
May 28, 2022

Walked out with unforeseen expenses paying nearly $200/hr for trivial services (oil/filter & water pump change). Ford had my car for half of a day, resulting in incredibly high costs when my initially-report More

by AustinTFaith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike
May 31, 2022 -

AutoNation Ford Bellevue responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (425) 243-5203 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

May 27, 2022

The service is always thorough, professional, and friendly. It is the only place my 2000 F350 has been serviced, and Josh makes sure it is in tiptop condition. More

by Jerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Benjamin
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