AutoNation Ford Bellevue - Service Center
Bellevue, WA
440 Reviews of AutoNation Ford Bellevue - Service Center
The service department was extremely professional they greated me when I cane in the door got me handle and even gave me a lyft ride to where I need to go while they worked on my vehicle Michael and the t greated me when I cane in the door got me handle and even gave me a lyft ride to where I need to go while they worked on my vehicle Michael and the team was so friendly I will return and do all my services here at this dealership in the future. They also set me up a chat line to communicate with and texted me it was completed. More
Always greeted warmly and professionally. Work is completed on time and it is always done right. No high pressure sales to get you to buy add-ons to your service. Work is completed on time and it is always done right. No high pressure sales to get you to buy add-ons to your service. More
Josh not following up with a return call. The service manager, Chad reached out to me with a follow up to my original concern. His response has made me delete most of the concern and end on a The service manager, Chad reached out to me with a follow up to my original concern. His response has made me delete most of the concern and end on a positive note. Thank you Chad. More
They found an electrical lighting glitch that other dealers couldn't. I was pleased with their persistence to find the solution. They were friendly and professional but could have been a bit more co dealers couldn't. I was pleased with their persistence to find the solution. They were friendly and professional but could have been a bit more communicative about the progress. Would recommend this dealership for repair and will return in the future. More
Service was done quickly and without upselling for unnecessary addons. Steve handled a scheduling mishap on my end without missing a step, and took adequate time to review service history and make sol unnecessary addons. Steve handled a scheduling mishap on my end without missing a step, and took adequate time to review service history and make solid recommendations. The pickup service is only thing AutoNation could improve - the Lyft driver had the wrong dropoff location for some reason. More
I wish this wasn't my 'last chance' to send in my review because I'm on vacation and did not bring my service agents card with me. Otherwise, I would definitely be mentioning him by name. He gave me excelle because I'm on vacation and did not bring my service agents card with me. Otherwise, I would definitely be mentioning him by name. He gave me excellent customer service, and went beyond the call of duty to make sure I received the service I needed on a Saturday even though they were short staffed that day. Highly recommend! More
The Ford recall was painful, but AutoNation Ford in Bellevue made it much less painful. Rental car provided, update calls and text messages. Service Advisor was exceptional (Josh Benjamin). Bellevue made it much less painful. Rental car provided, update calls and text messages. Service Advisor was exceptional (Josh Benjamin). More