AutoNation Ford Bellevue - Service Center
Bellevue, WA
469 Reviews of AutoNation Ford Bellevue - Service Center
Steve, the service manager, was great. He was attentive to my questions go the truck in and out in record time and was upfront and honest about what needed to be done and what my options w He was attentive to my questions go the truck in and out in record time and was upfront and honest about what needed to be done and what my options where. More
They fix the root cause! They aren’t afraid to figure that out or spend the time. Other dealer I bought the truck from constantly didn’t fix the problem. They just said it They aren’t afraid to figure that out or spend the time. Other dealer I bought the truck from constantly didn’t fix the problem. They just said it was fixed but the problems persisted and I had to keep coming back which was extremely frustrating and stressful. More
This review is for the Ford dealership in Bellevue, WA. Service availability is better than the Ford dealership in Issaquah, WA. Unfortunately, the Ford dealership does not make complimentary loaner vehicl Service availability is better than the Ford dealership in Issaquah, WA. Unfortunately, the Ford dealership does not make complimentary loaner vehicles available. Similarly, it's shuttle service does not exceed a 10-mile radius from the dealership. As a result, it is very inconvenient to bring my vehicle to the dealership for service. More
Second time taking our vehicle to this dealership. 1st time was bumped by other vehicles even though we had an appointment, simple oil change ended up taking 3 hours. This visit, they didn't notify us 1st time was bumped by other vehicles even though we had an appointment, simple oil change ended up taking 3 hours. This visit, they didn't notify us our vehicle was ready for pick up. I called today and was notified that it had been ready for pickup yesterday. Highly disorganized staff. More
Paul Hinzpeter is an amazing service specialist who provided great advice on repair and addressed the recall due on the car. He kept me updated with progress and delivered the car at promised time. provided great advice on repair and addressed the recall due on the car. He kept me updated with progress and delivered the car at promised time. More
The service representative, Steve, was very helpful and friendly. Explained the problems/issues clearly. Good experience checking in and checking out. Car was clean and in good order when picked up. friendly. Explained the problems/issues clearly. Good experience checking in and checking out. Car was clean and in good order when picked up. More