AutoNation Ford Bellevue - Service Center
Bellevue, WA
454 Reviews of AutoNation Ford Bellevue - Service Center
Second time taking our vehicle to this dealership. 1st time was bumped by other vehicles even though we had an appointment, simple oil change ended up taking 3 hours. This visit, they didn't notify us 1st time was bumped by other vehicles even though we had an appointment, simple oil change ended up taking 3 hours. This visit, they didn't notify us our vehicle was ready for pick up. I called today and was notified that it had been ready for pickup yesterday. Highly disorganized staff. More
Paul Hinzpeter is an amazing service specialist who provided great advice on repair and addressed the recall due on the car. He kept me updated with progress and delivered the car at promised time. provided great advice on repair and addressed the recall due on the car. He kept me updated with progress and delivered the car at promised time. More
The service representative, Steve, was very helpful and friendly. Explained the problems/issues clearly. Good experience checking in and checking out. Car was clean and in good order when picked up. friendly. Explained the problems/issues clearly. Good experience checking in and checking out. Car was clean and in good order when picked up. More
In overall, the service is good, but it really makes me wait long time( > 2hours) for just oil changes. For other dealers, they usually take 45mins to finish all things. wait long time( > 2hours) for just oil changes. For other dealers, they usually take 45mins to finish all things. More
Recall repair done: simple brake pedal bumper replaced. Regular maintenance: The Works--fast, friendly service and reasonably priced. Satisfied customer for many years. Regular maintenance: The Works--fast, friendly service and reasonably priced. Satisfied customer for many years. More
I’ve been taking my cars there for 10 years. My service advisor has always made sure I was taken care of. The cars have been serviced properly. One request I have is a loner program. I know that My service advisor has always made sure I was taken care of. The cars have been serviced properly. One request I have is a loner program. I know that’s costly but I do see other people driving around in dealership loaner cars. More