Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
AutoNation Ford Bellevue - Service Center
Bellevue, WA
461 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
461 Reviews of AutoNation Ford Bellevue - Service Center
Sort by
February 14, 2023
I received an email for service of my Ford Mustang Mach-e. I expected to get my my mobile charger exchanged for a new one. I was received with surprise. Why did I come? The car was to new for servi Mach-e. I expected to get my my mobile charger exchanged for a new one. I was received with surprise. Why did I come? The car was to new for service🥵 i drove the 25 mile for nothing. The new charger was not yet received 😡 After 4 weeks😡 When I asked to check for an strange high pitched sound when driving between 25 and 35 miles an hour it was dismissed as normal. Coming from the brake regenerator however it.a steady sound not during deceleration. When I asked to look into a squeaky sound when the parking brake or during braking then it was dismissed as a normal sound coming with the car. Another Mach-e had the same issues. Which car was that. When I got my key and left the dealership then a blue Mach-e responded, my car was still being serviced. Was the ‘other’ Mach-e my own? We got back to this dealer for the salesman. The service department? Disappointing ❗️❗️❗️ More
by John R
Employees Worked With
Steve?
January 30, 2023
Service people are amazing - always friendly and efficient. We changed service locations a year ago after frustrations and could not be happier with Bellevue. efficient. We changed service locations a year ago after frustrations and could not be happier with Bellevue. More
by kathryn
Employees Worked With
Steve - he is very helpful and attentive.
January 24, 2023
I've been taking my car here for over three years and every time it is a positive experience. They are so professional and have great customer service. It's nice too because they have a good lounge where every time it is a positive experience. They are so professional and have great customer service. It's nice too because they have a good lounge where you can wait for your car to be done! More
by CKL
Employees Worked With
Jerys
January 23, 2023
The service staff at this location is efficient and knowledgeable. They are clear in what is needed to get you, the customer, up and running. An important part of the appointment is knowing when your knowledgeable. They are clear in what is needed to get you, the customer, up and running. An important part of the appointment is knowing when your vehicle will be ready for pick-up. The staff is very good at communicating and answering your questions. More
by sbittner
Employees Worked With
Josh
January 12, 2023
I had a flat tire. They were able to patch the tire and go ahead and do a full service that I was scheduled to come in for a couple of days later, saving me another tr They were able to patch the tire and go ahead and do a full service that I was scheduled to come in for a couple of days later, saving me another trip in. Always friendly, fast, thorough, honest and incredibly helpful. More
by toni
Employees Worked With
All were awesome
