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AutoNation Ford Bellevue - Service Center
Bellevue, WA
478 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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479 Reviews of AutoNation Ford Bellevue - Service Center
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June 27, 2025
I stopped in unexpectedly because a tire pressure sensor fault message appeared on my dash. Bul Guerrero not only welcomed me but he was able to fit me in for a multi point inspection. He explained everythi fault message appeared on my dash. Bul Guerrero not only welcomed me but he was able to fit me in for a multi point inspection. He explained everything in detail. There wasn’t a sensor available but I could go home & share the information with my husband. We will get it taken care of right away. Many thanks to Bul More
by Julie
Employees Worked With
Bul Guerrero
June 25, 2025
Service department and especially Alper was professional and kind. Good communication throughout and listened well to my particular requests of this servicing. and kind. Good communication throughout and listened well to my particular requests of this servicing. More
by Kate E
Employees Worked With
Alper
June 12, 2025
First time I have been there. A friend recommended. Donovan was fabulous! Got me in, and got things handled. Couldn’t be happier A friend recommended. Donovan was fabulous! Got me in, and got things handled. Couldn’t be happier More
by 2mtnnow
Employees Worked With
Donovan Callahan
June 03, 2025
If I could give zero stars, I absolutely would. My experience with the AutoNation Ford Bellevue has been an unmitigated disaster, and frankly, I'm beyond pissed. They held onto my car for a stagger My experience with the AutoNation Ford Bellevue has been an unmitigated disaster, and frankly, I'm beyond pissed. They held onto my car for a staggering year and a half. When I finally got it back, it had the same problems. They claimed they replaced the engine, but guess what? It wouldn't even turn over. What kind of "fix" is that? Customer service? Non-existent. I had to practically beg and fight for a rental and a loaner car, which should have been a given considering how long they had my vehicle. Their communication was a mess, so I escalated to Ford Corporate. Even Ford Corporate was met with the same runaround and inconsistent information. And get this – because I called so many times trying to get an update on my car, they made me look crazy to Ford Corporate. Like it's my fault they couldn't keep their story straight or actually fix my car! My car was fully covered by a recall, and they confirmed it. After all that, my car stopped working again after they "fixed" it. So now I'm stuck without a reliable way to get around. They said they'd tow it, but I'm still waiting. And to top it all off, I had to call them and ask for the documentation of the work they supposedly did. Shouldn't that have been given to me when I picked up the car after they said it was fixed? This entire experience has been a complete nightmare. I've been incredibly patient, but my patience has completely run out. This dealership is a joke, and I wouldn't recommend them to my worst enemy. Avoid them at all costs if you value your time, your money, and your sanity. More
by Ridemta
Employees Worked With
Jarys, Alper & Josh
May 29, 2025
I just had my truck Serviced at AutoNation Ford of Bellevue. I am very pleased with the experience from start to finish. I particularly liked the communication and timeliness of the service. Free pick Bellevue. I am very pleased with the experience from start to finish. I particularly liked the communication and timeliness of the service. Free pickup and drop off of the vehicle allowed me to not have to take any time off work that day. More
by TAXMASTER
Employees Worked With
all
