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AutoNation Ford Bellevue
Bellevue, WA
711 Reviews
AutoNation Ford Bellevue is a proud member of the nationwide network of AutoNation dealerships. As America's Most Admired Automotive Retailer, AutoNation has over 300 dealership locations representing 33 manufacturer brands with stores in over 18 states. Since 1996, AutoNation has sold and serviced over 14,000,000 new and pre-owned vehicles. There are many benefits to being part of the AutoNation family. Below we have outlined some reasons why you should choose AutoNation Ford Bellevue for all your automotive needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 10:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 711 reviews
January 21, 2022
First time experience; Fantastic customer service. Nice, polite, professional. Paul Hinzpeter in Service actually called my by name as I approached him. Very clean facility. polite, professional. Paul Hinzpeter in Service actually called my by name as I approached him. Very clean facility. More
by dougclawson
Employees Worked With
Paul Hinzpeter, Gold Team Advisor Five Star
January 21, 2022
Absolutely outstanding experience at AutoNation Bellevue Ford Dealership. My pickup had a faulty Rear window and stopped defrosting. Josh Benjamin and Dealership went above and beyond to cover the expired w Ford Dealership. My pickup had a faulty Rear window and stopped defrosting. Josh Benjamin and Dealership went above and beyond to cover the expired warranty on already replace glass in 2018. Specifically want to mention Josh who worked with Ford to cover much 60% cost, then Dealership covered rest of the remainder cost. I can’t be humble at this gesture of Josh, AutoNation Bellevue Ford and Ford to cover the cost and earn 5 star satisfaction/experience/service ratings. Thank you More
by Professionalism and Quality work at one place
Employees Worked With
Josh Benjamin(Service)
January 20, 2022
I bought my Lincoln MKZ Hybrid from this dealership in 2012, and the experience was easy, low pressure, and fast. The dealership offers excellent, flexible service. They explain everything they are goi 2012, and the experience was easy, low pressure, and fast. The dealership offers excellent, flexible service. They explain everything they are going to do up front, listens to any issues or concerns you have, and are quick at getting in touch if they need to make adjustments to the planned maintenance or find issues. I will not take my MKZ anywhere else for service. More
by John Howie
Employees Worked With
Josh Benjamin - Service Advisor
January 19, 2022
Steve Martin is amazing. Let's get that straight, Steve is 5 stars, the service center is 3 stars. Steve is the only reason I keep returning to Autonation Ford for my service. Other than that, prices have is 5 stars, the service center is 3 stars. Steve is the only reason I keep returning to Autonation Ford for my service. Other than that, prices have increased, they don't provide loaners, and their shuttle service is notoriously slow. More
by Thepaek
Employees Worked With
Steve Martin
January 17, 2022
Took two weeks to complete a simple starter switch replacement. Granted there were holidays and snow in there but it was also borderline impossible to get a hold of anyone for updates whether I called replacement. Granted there were holidays and snow in there but it was also borderline impossible to get a hold of anyone for updates whether I called a direct line or the generic service department. I really dislike the dealership but have no choice with a hybrid engine. More
by Nate
Employees Worked With
Paul
January 17, 2022
They did a great job. Very helpful. Job completed on time as promised. Very nice facility including customer waiting room. Staff helpful. time as promised. Very nice facility including customer waiting room. Staff helpful. More
by sandyclaws1947
Employees Worked With
Steve in Service Dept.
January 16, 2022
Took our truck in for work and they were great. Very knowledgeable and understood the problems we had. Would 100% use them again especially since we took our truck to two other dealers they couldn’t fin knowledgeable and understood the problems we had. Would 100% use them again especially since we took our truck to two other dealers they couldn’t find any of the problems we had. More
by kap672065817
Employees Worked With
Paul
January 13, 2022
Always get honest and complete service from Josh and team. I hope to keep my car for a few mor years. With the team’s help I will then start looking at Ford first. A great mechanic is worth there weig team. I hope to keep my car for a few mor years. With the team’s help I will then start looking at Ford first. A great mechanic is worth there weight in gold. More
by Sandy
Employees Worked With
Josh
