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AutoNation Ford Arlington - Service Center

Arlington, TX

4.6
777 Reviews

777 Reviews of AutoNation Ford Arlington - Service Center

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June 01, 2023

Peggy my service advisor does a great job. She makes sure everything is done keeps me informed and my Escape is washed and cleaned when ready. More

by dljackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy
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Jun 05, 2023 -

AutoNation Ford Arlington responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 31, 2023

Excellent service and immediate response when I call and leave a message on voicemail. Are able to accommodate my schedule More

by Katie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Morrison
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Jun 05, 2023 -

AutoNation Ford Arlington responded

Hi Katie, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 29, 2023

Peggy Chaney is excellent, friendly, knowledgeable, competent, professional, forthcoming, personable, patient. I won’t go to anyone else. More

by bmsupak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy Chaney
Report | Print
Jun 01, 2023 -

AutoNation Ford Arlington responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 26, 2023

In my second F-150 with Autonation. Jamie Heiland has been the go to guy and has always provided good service. More

by tgarrett46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Heiland
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May 31, 2023 -

AutoNation Ford Arlington responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 26, 2023

Had a general customer service issue and management was awesome at providing feedback and resolution! More

by Carolyn Taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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May 31, 2023 -

AutoNation Ford Arlington responded

Hi Carolyn, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 25, 2023

I am very disappointed in the service at this dealership. I won't use it anymore. we waited 4 hrs for the work done and finally they started on my car .I had a 10:00 o clock appointment and they started at 2. More

by garmar0862
Recommend Dealer
No
Employees Worked With
Do t know
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May 31, 2023 -

AutoNation Ford Arlington responded

Hello, thank you for taking the time to leave us feedback. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (817) 200-4503 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

May 24, 2023

Hands down the best auto service I have ever experienced! Mike and his crew are fantastic. I could not be more pleased. More

by Dhemphill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Camp
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May 27, 2023 -

AutoNation Ford Arlington responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 20, 2023

great service and nice people to deal with. the service was done in a timely matter. More

by terrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
dave morrison
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May 23, 2023 -

AutoNation Ford Arlington responded

Hi, we appreciate your positive review about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 17, 2023

The Service Team was fantastic in getting my F150 repaired when there was an issue with my sunroof. I appreciate how quickly my truck was fixed and ready to go. Peggy Cheney is my go-to person in More

by Amyjoware65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy Cheney
Report | Print
May 19, 2023 -

AutoNation Ford Arlington responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 16, 2023

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by rhairrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
josh
Report | Print
May 19, 2023 -

AutoNation Ford Arlington responded

Hi, thank you for the high star rating! We are always more than happy to assist you if anything else comes up. Take care!

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