AutoNation Ford Arlington - Service Center

Amber at Auto Nation in Arlington walked us through the service process with ease and step by step explained the issue. service process with ease and step by step explained the issue. More

Staff is professional and timely with service. I would recommend if looking for a Ford dealership in DFW I would recommend if looking for a Ford dealership in DFW More

Good, quick, friendly service, Service writer very helpful. I have some service items to be done , I will set up later. No complaints, all good. helpful. I have some service items to be done , I will set up later. No complaints, all good. More

The scheduled appointment was on time and completed in a timely manner. My representative Dave was great. timely manner. My representative Dave was great. More

Joshua the service manager is very thorough and very knowledgeable about what you need for your car. I prefer him when I need to talk to a service manager. knowledgeable about what you need for your car. I prefer him when I need to talk to a service manager. More

Best service I have ever had, I didn't have to wait forever thankyou guys forever thankyou guys More

This dealership is very professional. The employes are friendly and very knowledgeable. I would recommend this dealership to anyone. The employes are friendly and very knowledgeable. I would recommend this dealership to anyone. More

Awesome service manager who took care of our f150. Quick in and out without confusion. Quick in and out without confusion. More

I arrived with a scheduled appointment to address recalls for my 2021 Lariat F150. After entering the service desk area, there were 6 service Reps (without customers), staring at their computer monitors. Aft for my 2021 Lariat F150. After entering the service desk area, there were 6 service Reps (without customers), staring at their computer monitors. After nearly 3 minutes, 'Rep Amber' finally greeted me. She informed me that I needed to leave my vehicle for the day and I was offered a Lyft ride home and back to the dealership after the recall work was completed. Once I returned to pickup my vehicle, Rep Amber informed me that they had to 'special order' the windshield wiper motor parts and that once the parts arrived I'd have to leave my Lariat all day again for the work to be completed. However, the seatbelt recall work was completed as promised. For the record, My service experiences with Planet Ford (Park-Cities), and Mac Haik Ford are supreme compared to my experiences with AutoNation Ford Arlington thus far. To sum things up, there IS ample room for improvement for AutoNation Ford's Service Department. Respectfully, I hope this review helps. More

Customer service good but there is no reason why I should be pay $90.00 for a oil change for a 2014 Ford Focus SE, when my previous oil change was just $66.48 !!!! I even called a day before my appointment a be pay $90.00 for a oil change for a 2014 Ford Focus SE, when my previous oil change was just $66.48 !!!! I even called a day before my appointment an inquired about the cost of the oil change and left a voicemail message on the service rep. phone, and NO-NONE ever called me back. More