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AutoNation Ford Arlington - Service Center

Arlington, TX

4.6
777 Reviews

777 Reviews of AutoNation Ford Arlington - Service Center

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August 02, 2021

The service person was professional and courteous. The service was fast. Took less than one hour to complete the work. The waiting area was nice and clean. More

by Amrenteria@sbcglobal.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peggie
Aug 17, 2021 -

AutoNation Ford Arlington responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

August 01, 2021

Peggy is always awesome, makes the process go nice and easy. She keep me informed at all times. Will always bring my truck to Autonation! More

by Cory
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peggy
Aug 17, 2021 -

AutoNation Ford Arlington responded

Hello Cory, we're happy to hear you had such a positive experience with Peggy! We're always here to provide exceptional service at a great value and we hope you'll consider us again in the future!

July 30, 2021

Peggy was great. Really appreciate her communication. I I I I I I I I I I I I I I I I I I More

by Evilim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peggy
Aug 17, 2021 -

AutoNation Ford Arlington responded

Hi, thanks for your praise and kind comments about Peggy. Feel free to stop by if you ever need any more help.

July 30, 2021

Paul made service easy! He arranged for Lyft to take me to work then pick me up from work as soon as my car was ready. More

by KWilliams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Barnum
Aug 17, 2021 -

AutoNation Ford Arlington responded

Hi, we're happy to hear you had such a positive experience with Paul! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 30, 2021

Easy appointment time. The service department (Joshua) was cordial and very informative. Joshua was great and helped us with a coupon we had and he applied to our invoice. More

by tarzanjane1975
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua
Aug 17, 2021 -

AutoNation Ford Arlington responded

Hi, we're happy to hear you had such a positive experience with Joshua! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 28, 2021

Thanks Peggy! You made it very easy for me to arrange for having the recall taken care of, alinement service, and detailing out car. You are an excellent Assistant Service Manager! Also the detailing j More

by Rick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peggy Chaney
Aug 13, 2021 -

AutoNation Ford Arlington responded

Rick, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Arlington! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 27, 2021

Very timely. When you have an appointment, they get you in and out. The advisor is very professional. When you leave a message, he always call back in a timely manner. More

by bmjeweled
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donatea(probably spelled wrong)
July 23, 2021

I have been super impressed by the level of service I have been receiving at AutoNation Ford of Arlington. Colby Serrano and Matt Lewis have responded immediately to all my service issues on my new vehi More

by Joe Motz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colby Serrano, Matt Lewis
July 23, 2021

Dealership very clean. Greeted right away. Explained what was needed. Offered a ride home but I chose to wait. Gave me an approximate wait time. No hard upsale. More

by Linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peggy Chaney
July 23, 2021

Our service person Ms. Peggy is and has been the most knowledgeable and helpful person I’ve ever had in 45 + years of owning and driving a car. More

by harrisjzk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peggy