AutoNation Ford Arlington - Service Center

Autonation is very patient with their customers. Thank you for all you do especially in a such a time of this crisis. Dominic you rock you for all you do especially in a such a time of this crisis. Dominic you rock More

The staff was friendly and Dave was quite helpful. He saw I had a premium warranty and made sure I received all the benefits it affords without needing to ask. Only drawback was the dealership’s mechanics we I had a premium warranty and made sure I received all the benefits it affords without needing to ask. Only drawback was the dealership’s mechanics were so overbooked I was told I would need to leave my vehicle at the dealership for 10 days to have my trunk latch assessed. I require my car and the latch is an inconvenience so I was forced to delay its repair until a slower period in the year. More

I took my car in for recall notices, at first parts were not available on the first scheduled visit. I called later and found that parts and service were available. They were polite and scheduled my vehicle not available on the first scheduled visit. I called later and found that parts and service were available. They were polite and scheduled my vehicle. Also provided a ride to and from dealer ship service. More

When I buy another car it will be from this company. You are a bunch of outstanding folks that look out for there customers. I'm a widow and I am very comfortable doing business with this family of You are a bunch of outstanding folks that look out for there customers. I'm a widow and I am very comfortable doing business with this family of folks. You get treated like family. Thank you so much for taking such good care of me and my car. Melinda Monasco More

Jamie was great great great great great great great and a great employee a great person … and should make this a 25 word minimum and more people would take this survey great employee a great person … and should make this a 25 word minimum and more people would take this survey More

The service adviser was very rude and that’s just not the way to treat someone that just spent $90k at your dealership. The good part was that I asked to see the service Manager and he was very good to work way to treat someone that just spent $90k at your dealership. The good part was that I asked to see the service Manager and he was very good to work with. I will never be using this dealership again. More

Dave is the best Service Adviser ever!! He is the face of the dealership. The 'price match' on the tires was a major selling point. of the dealership. The 'price match' on the tires was a major selling point. More

Friendly, professional service was provided in a timely manner. All service options were fully explained. manner. All service options were fully explained. More

One consideration in the purchase was service after the sale . The service rep Paul is great tells you straight what will happen. The one negative is the time it takes for service to be completed . This i sale . The service rep Paul is great tells you straight what will happen. The one negative is the time it takes for service to be completed . This is my second truck from AutoNation in Arlington. They will be my first stop when I look to trade for a new truck More

I bought my car from AutoNation Ford Arlington. That experience was great. We have an extended warranty of the car. We had a warranty issue arise and took it back to the dealer to fix. The warranty is experience was great. We have an extended warranty of the car. We had a warranty issue arise and took it back to the dealer to fix. The warranty issue was not a problem. However like some dealerships, they attempted to add some cost to our visit with additional services. We were not happy with it, and contacted the service manager. He was less than helpful, so we contacted the General Manager, who was excellent. He was attentive to our needs and understood our concerns. We were satisfied he was able to remedy the problem. We will be happy to return in the future. More