AutoNation Ford Arlington - Service Center

The last couple of times with the service department was excellent. The Rep was sincere and caring. He is the best there by far! I excellent. The Rep was sincere and caring. He is the best there by far! I More

Excellent service. I love this location! Peggy is a joy to work with and I feel very confident in the info she gives me each time I bring my car in for service. Disclosure: I work for AutoNation and while to work with and I feel very confident in the info she gives me each time I bring my car in for service. Disclosure: I work for AutoNation and while some might say my opinion is slanted, I will assure you, it is not. Unfortunately, I have experienced some of our locations that were not as stellar as this one. As I observed interactions of other employees with other customers, I saw each one handled very professionally and positively and heard many happy and grateful customer reactions. Great job to all! More

Autonation is very patient with their customers. Thank you for all you do especially in a such a time of this crisis. Dominic you rock you for all you do especially in a such a time of this crisis. Dominic you rock More

The staff was friendly and Dave was quite helpful. He saw I had a premium warranty and made sure I received all the benefits it affords without needing to ask. Only drawback was the dealership’s mechanics we I had a premium warranty and made sure I received all the benefits it affords without needing to ask. Only drawback was the dealership’s mechanics were so overbooked I was told I would need to leave my vehicle at the dealership for 10 days to have my trunk latch assessed. I require my car and the latch is an inconvenience so I was forced to delay its repair until a slower period in the year. More

I took my car in for recall notices, at first parts were not available on the first scheduled visit. I called later and found that parts and service were available. They were polite and scheduled my vehicle not available on the first scheduled visit. I called later and found that parts and service were available. They were polite and scheduled my vehicle. Also provided a ride to and from dealer ship service. More

When I buy another car it will be from this company. You are a bunch of outstanding folks that look out for there customers. I'm a widow and I am very comfortable doing business with this family of You are a bunch of outstanding folks that look out for there customers. I'm a widow and I am very comfortable doing business with this family of folks. You get treated like family. Thank you so much for taking such good care of me and my car. Melinda Monasco More

Jamie was great great great great great great great and a great employee a great person … and should make this a 25 word minimum and more people would take this survey great employee a great person … and should make this a 25 word minimum and more people would take this survey More

The service adviser was very rude and that’s just not the way to treat someone that just spent $90k at your dealership. The good part was that I asked to see the service Manager and he was very good to work way to treat someone that just spent $90k at your dealership. The good part was that I asked to see the service Manager and he was very good to work with. I will never be using this dealership again. More

Dave is the best Service Adviser ever!! He is the face of the dealership. The 'price match' on the tires was a major selling point. of the dealership. The 'price match' on the tires was a major selling point. More

Friendly, professional service was provided in a timely manner. All service options were fully explained. manner. All service options were fully explained. More