AutoNation Ford Arlington - Service Center

I received very good service at the Ford Autonation, my vehicle was ready when they said it would be vehicle was ready when they said it would be More

Staff are always professional and friendly. Peggy did a great job helping me. I will definitely get my next service there. They used Lyft to take me to work when I dropped off my vehicle--picked me up in great job helping me. I will definitely get my next service there. They used Lyft to take me to work when I dropped off my vehicle--picked me up in a Tesla--very cool. More

Peggy in service was very thorough going over every item I had brought to her attention. I had brought to her attention. More

Love Ms Peggy Cheney and her customer service is the Love Ms Peggy Cheney and her customer service is the best. She recommended a better tire for pulling our 21 foot boat and trailer than current tires Love Ms Peggy Cheney and her customer service is the best. She recommended a better tire for pulling our 21 foot boat and trailer than current tires that needed replacing More

Peggy is always upbeat and is a pleasure to work with. I trust her to have my best interest in mind and don’t usually have to question her suggestions because she explains things well. My car always comes trust her to have my best interest in mind and don’t usually have to question her suggestions because she explains things well. My car always comes out clean and smooth running. More

Quick and efficient process from when I dropped my car off to when I picked it up. Friendly and knowledgeable service reps. off to when I picked it up. Friendly and knowledgeable service reps. More

Was pleased with the service and the timing and accuracy of the ride to my home and pick up to receive my car. I felt very safe. of the ride to my home and pick up to receive my car. I felt very safe. More

2nd time at this service department and both times my wife took our Expedition in for service she was lucky enough to have ONE employee willing to help. The others were standing around, talking with one wife took our Expedition in for service she was lucky enough to have ONE employee willing to help. The others were standing around, talking with one another. No other customers in the lobby. No one bothered to come out to the service lane to help (that's what they are supposed to do, right???) and she sat there waiting. When she walked in, no greeting and pretty much made sure to even look the other way. When you purchase a $70k vehicle, I would expect a much better experience. More

Great service. The service guy Dunte was kind knowledgeable and kept me informed during my wait. knowledgeable and kept me informed during my wait. More

The dealership and Josh my service advisor worked to get my truck repaired in a timely fashion. Josh clearly explained the need to order parts for a second issue and will call me when the parts arrive. Th my truck repaired in a timely fashion. Josh clearly explained the need to order parts for a second issue and will call me when the parts arrive. The dealership is easy to access and appears to be clean and employees are friendly More