Back

AutoNation Ford Arlington - Service Center

Arlington, TX

4.6
777 Reviews

777 Reviews of AutoNation Ford Arlington - Service Center

Sort by
October 27, 2021

Paul Barnum took care of my 24,000 service needs. He actually went over the expectations by solving an issue on the spot! Oh and he had my vehicle hand washed before returning it to me. Thanks Paul yo More

by ggooch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Barnum
Oct 29, 2021 -

AutoNation Ford Arlington responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 27, 2021

Service department was quick, efficient, and professional. No hassle environment was a pleasant surprise. Highly recommend. More

by Pbnj1405
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Oct 29, 2021 -

AutoNation Ford Arlington responded

Hi, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of AutoNation Ford Arlington and we hope to be of service again in the future.

October 26, 2021

Your computer guys at the counter facing the drive through service lanes give your place a poor rating in my opinion. More

by donnac192
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don
Oct 29, 2021 -

AutoNation Ford Arlington responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (817) 200-4503 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

October 26, 2021

My experience was excellent friendly service knowledgeable people especially Miss Peggy looking forward to my next visit More

by Jimholland7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miss Peggy
Oct 26, 2021 -

Jimholland7 responded

I do not want to respond publicly if that’s OK my concern was with my visit to AutoNation in my experience which was excellent thank you

Oct 28, 2021 -

Jimholland7 responded

I do not want to respond publicly I am truly satisfied with my visit and I donation and that yes I would really recommend AutoNation but right now I want to concentrate on the visit that I had which was excellent so if it’s at all possible can we disregard this response thank you

October 25, 2021

Josh in the service department at auto nation in arlington, tx on hwy 20 did an excellent job ! He won my trust once again!!!!!!! They took care of my annual service oil change and rotation of the t More

by msun38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
Oct 26, 2021 -

AutoNation Ford Arlington responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 25, 2021

I utilized the mobile unit to get my driver side air bag replaced. The service was a surprise to me. I had no idea they were making house calls. I was extremely pleased with the technician that came out. He More

by Nonnadepalma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Oct 29, 2021 -

AutoNation Ford Arlington responded

Hi, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

October 25, 2021

Dave Morrison @I-20 in Arlington TX, was very helpful with getting my 2017 Ford Edge back on the road.. Something he said would take 4 weeks to just look at.. ended up only take 2 weeks... Thank you to More

by michelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Morrison
Oct 29, 2021 -

AutoNation Ford Arlington responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 22, 2021

All in all each time service is great. Nice staff. Wait time isn’t so good More

by vaughnpatdvp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaimie
Oct 24, 2021 -

AutoNation Ford Arlington responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 22, 2021

Outstanding customer service and repair work. Was able to take it in a day early and it was completed ahead of expected date. Repair performed outstanding, no complaints. Peggy went above requirements i More

by curtis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peggy
Oct 24, 2021 -

AutoNation Ford Arlington responded

Hi Curtis, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 22, 2021

outstanding support staff as usual. Same as always from over the years that i have visited More

by bbrann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul at checkin in service
Oct 24, 2021 -

AutoNation Ford Arlington responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

...
67
...