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AutoNation Ford Arlington - Service Center

Arlington, TX

4.6
777 Reviews

777 Reviews of AutoNation Ford Arlington - Service Center

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November 18, 2021

They did what they were supposed to do and did it in a timely manner, well. More

by dddoughty367010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Doughty
Report | Print
Nov 22, 2021 -

AutoNation Ford Arlington responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 17, 2021

They always do me a great or job in servicing my 2009 F150 - it has 117,000 miles on it and still runs great. More

by Bls
Recommend Dealer
Yes
Employees Worked With
Don’t recall name
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Nov 20, 2021 -

AutoNation Ford Arlington responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 16, 2021

Service writer, Melissa, was very helpful. Nice job of underpromising and overdelivering. Will definitely go back. More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Moshier
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Nov 19, 2021 -

AutoNation Ford Arlington responded

Hi Mike, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 14, 2021

Went in for an oil change and it was quick and easy. Wait time was less than 1 hour More

by michaeli20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Heiman
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Nov 17, 2021 -

AutoNation Ford Arlington responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 13, 2021

service center was very clean and bright and had plenty of staff to service you that Saturday More

by drburkhead
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa R Moshier
Report | Print
Nov 16, 2021 -

AutoNation Ford Arlington responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

November 13, 2021

When I made an appointment through the call center, the call center forgot to mention that the appointment was only for dropping off the vehicle. It would be another 10 days before repairs would begin. H More

by taurus2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peggy
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Nov 16, 2021 -

AutoNation Ford Arlington responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

November 08, 2021

Very Customer Service oriented. Kept me up on time of the service being done on my vehicle and responded to questions I had. Very courteous. More

by Mary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Morrison Asst. Service Manager
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Nov 09, 2021 -

AutoNation Ford Arlington responded

Hi Mary, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

Nov 10, 2021 -

Mary responded

It's hard to find good automotive service. AutoNation of Arlington has been great and is greatly appreciated. Kudos to the Service Guys in getting it right the first time!

November 08, 2021

Jamie does a fantastic job. Always enjoy the visit and great customer service. Highly recommend him and the dealership More

by c.smithson1950
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Service Advisor
Report | Print
Nov 09, 2021 -

AutoNation Ford Arlington responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Ford Arlington and we hope to be of service again in the future.

November 06, 2021

Peggy in the service department helped to keep us safe for our journey to NY. She got us in the day before leaving and knew it wasn’t a joyful occasion. More

by Marguerite Stupplebeen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peggy
Report | Print
Nov 08, 2021 -

AutoNation Ford Arlington responded

Hi Marguerite, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 05, 2021

Showed early in the morning. They were able to get me in and out without any issues. More

by Ateam1503
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa
Report | Print
Nov 08, 2021 -

AutoNation Ford Arlington responded

Hi. We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

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