AutoNation Ford Arlington - Service Center

I took my car in for a recall. Everyone was friendly and helpful. Advisor Tim, told me the job would take 15 to 30 minutes. In 20 minutes my car was ready to go--recall complete. Everyone was friendly and helpful. Advisor Tim, told me the job would take 15 to 30 minutes. In 20 minutes my car was ready to go--recall complete. More

My customer experience with Peggy is always fabulous. She is quick and effficient and pleasant to work with. Never a disapointment! She is quick and effficient and pleasant to work with. Never a disapointment! More

My experience with them was wonderful. Very helpful and quick . The young lady was very nice and informative overall great customer service. Very helpful and quick . The young lady was very nice and informative overall great customer service. More

Great work and service! Staff was helpful and friendly throughout the oil change. Good too when the helped with uber rides. Staff was helpful and friendly throughout the oil change. Good too when the helped with uber rides. More

Great service. Highly recommend Jamie Helland for a service advisor. I've always been treated very fair. Highly recommend Jamie Helland for a service advisor. I've always been treated very fair. More

So far John Banks has done everything that he said that he would do, and by that if I start looking for another vehicle I'll give the first round. he would do, and by that if I start looking for another vehicle I'll give the first round. More

We took our expedition in because our check engine light came on. Jimmy was great at communicating and letting us know everything that was going on with our car. He gave us updates as to why it was delayed. came on. Jimmy was great at communicating and letting us know everything that was going on with our car. He gave us updates as to why it was delayed. ( Fourth of July weekend). He was easy to reach, and when he didn’t answer, he returned the call asap. More

The work is good. There just seems to be a communication gap between the parts department and the service department. Parts were ordered for my vehicle and they sat in There just seems to be a communication gap between the parts department and the service department. Parts were ordered for my vehicle and they sat in the parts department for over a week without the service department being notified. More

Peggy, in the service department, is outstanding. She's primarily why I service my car at AutoNation. She's primarily why I service my car at AutoNation. More

I drive past another Ford dealership to get to Autonation Ford in Arlington. I have never had a bad experience in the service department. That says something. Ford in Arlington. I have never had a bad experience in the service department. That says something. More