AutoNation Ford Arlington - Service Center

they worked hard getting my truck out as quickly as possible. They were very friendly and always keeping me posted possible. They were very friendly and always keeping me posted More

I had a 10am appointment for a oil change and winter check. Dropped off truck at 10:00 am. After calling dealership at 1:30pm truck wasn’t ready. Picked up truck at 3pm. I’m sorry but most oil change ta check. Dropped off truck at 10:00 am. After calling dealership at 1:30pm truck wasn’t ready. Picked up truck at 3pm. I’m sorry but most oil change take less than 30 minutes. I didn’t have the use of my vehicle for the bulk of the day! More

Service is the slowest I have ever experienced with a dealership. I had an 8:00am appointment for an oil change and I waited on my truck. I did not leave there until 11:30. When the free oil changes are dealership. I had an 8:00am appointment for an oil change and I waited on my truck. I did not leave there until 11:30. When the free oil changes are finished I will be using a different dealership. Not sure why I needed an appointment when it took over 3 hours for oil change. No one came out to the vehicle when I arrived I had to go inside and stand around and wait for someone to ask me if they could help me when I was the only one standing in front of 3 service people all ignoring me. The lady who finally acknowledge that I was there was very helpful. More

They were very quick to get me in. The service rep was very polite and knowledgeable. very polite and knowledgeable. More

Was planning on a one hour wait for oil change and tire rotation and to my surprise I was out in 30 minutes. Great job thanks for the great service. rotation and to my surprise I was out in 30 minutes. Great job thanks for the great service. More

The service rep was very friendly and my truck was ready on time as promised. The waiting area was clean, quiet and big enough to social distance. on time as promised. The waiting area was clean, quiet and big enough to social distance. More

Great experience. Service department handled the recall for my Raptor. Service writer Melissa was very professional for my Raptor. Service writer Melissa was very professional More

Very Courteous and had me out within an hour. Peggy always is very friendly and keeps me posted on the progress always is very friendly and keeps me posted on the progress More

Melissa Moshier Is a true professional in every sense of the word. Service was provided in a timely manner. the word. Service was provided in a timely manner. More