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AutoNation Ford Arlington - Service Center

Arlington, TX

4.6
777 Reviews

777 Reviews of AutoNation Ford Arlington - Service Center

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February 04, 2022

Service advisor Joshua was absolutely terrible in communication and just genuinely seemed he did not care and want to be helping customers. More

by Villevalo128
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joshua
Feb 07, 2022 -

AutoNation Ford Arlington responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Ford Arlington take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (817) 200-4503 to discuss what we can do to help.

February 04, 2022

Service agent David Morrison provided excellent service. He was cordial and informative. Very professional and knowledgeable. More

by myrtle.walker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Morrison
Feb 07, 2022 -

AutoNation Ford Arlington responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

February 03, 2022

Always a great experience with you guys. Have only taken my vehicle to Auto Nation. More

by sextondouglas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry I don't remember. Older gentlemen, very nice.
Feb 07, 2022 -

AutoNation Ford Arlington responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

February 02, 2022

Overall satisfied and happy with the turnaround. I appreciated the Lyft service since I live relatively close to the dealership. They gave me good news on my issues however they found other issues whi More

by stan.newman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
peggy
Feb 06, 2022 -

AutoNation Ford Arlington responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

February 02, 2022

The team at Autonation Ford were great! They identified the problem and solved it quickly, while keeping me informed along the way. Jaime is the best service representative from any dealership I’ve worked More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime
February 01, 2022

Great deal on my vehicle and great service when I bought the car. Didn’t feel rushed or pressured to make my purchase. Love working with Peggy Chaney in the service dept. She is knowledgeable, honest, det More

by ScorpioSiren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peggy Chaney
Feb 05, 2022 -

AutoNation Ford Arlington responded

Hi, your comments keep us motivated and working hard for all our guests! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 31, 2022

I have taken my 2015 Edge here about 3 times. The experience is a good one. The folks are courteous, quick and polite. The have a reasonalbe price on all the items they have perfromed for me. More

by trcarch82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua
Feb 03, 2022 -

AutoNation Ford Arlington responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

January 31, 2022

dealership is great very clean. melissa was awesome very nice and professional with a good time frame on how long they would have my truck. will definitely will use autonation dealership again More

by okraiders75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
melissa moshier
Feb 04, 2022 -

AutoNation Ford Arlington responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 31, 2022

Great service and communication!!! Joshua explained everything in detail. I spent a lot of money for a lot of service work but I don’t regret it at all since this is my only vehicle and it’s a daily dr More

by Roperkelli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua
Feb 04, 2022 -

AutoNation Ford Arlington responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 29, 2022

Pleased with the quick response to my car's issues & accelerated repair time on the vehicle. More

by jbartonuptown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Morrison service writer and shop mechanics
Feb 01, 2022 -

AutoNation Ford Arlington responded

Hi, we appreciate you taking the time to leave us a response,. If you ever need help, just give us a call. Happy motoring!

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